Senior Manager / AGM - Operations (Airport)

Lite Bite Foods (LBF); Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Lite Bite Foods (LBF) is seeking a senior operations leader to oversee airport QSRs. You will lead end-to-end operations across multiple outlets, drive sales and profitability, and ensure service quality and food safety standards.

The role involves managing managers and frontline teams while maintaining high guest satisfaction. You will coordinate with airport authorities and internal stakeholders, drive audits and compliance, and implement continuous process improvements to optimise efficiency

Responsibilities

• Lead end-to-end airport QSR operations across multiple outlets.
• Drive sales, profitability, P&L, and operational excellence.
• Manage restaurant managers, supervisors, and frontline teams.
• Ensure guest experience, service quality, and food safety standards.
• Manage manpower planning, rostering, inventory, and cost control.
• Coordinate with airport authorities and internal stakeholders.
• Drive compliance, audits, and continuous process improvement.

Job description

Key Responsibilities:

• Lead end-to-end airport QSR operations across multiple outlets.
• Drive sales, profitability, P&L, and operational excellence.
• Manage restaurant managers, supervisors, and frontline teams.
• Ensure guest experience, service quality, and food safety standards.
• Manage manpower planning, rostering, inventory, and cost control.
• Coordinate with airport authorities and internal stakeholders.
• Drive compliance, audits, and continuous process improvement.