Senior Manager Accounts Receivable (O2C) - Telecom

Virtual Cfo; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Virtual CFO in Mumbai is seeking a Collection Project Manager to lead end-to-end collection operations within a telecom infrastructure business. You will coordinate Finance, Billing, Revenue Assurance, Sales & BD, Operations and Tax to ensure timely invoice submission, approval, payment receipt and dispute resolution.

The role requires strong telecom billing knowledge, analytical skills and the ability to drive cross-functional processes, improve AR timelines and reduce DSO, while mentoring the

Qualifications

• CA (Inter) or MBA (Finance) or equivalent qualification.
• Experience in Billing and Collection, AR MIS and dispute resolution.
• Strong analytical mindset with ability to spot discrepancies.

Responsibilities

• Track exceptions in pre-invoicing and ensure timely billing.
• Coordinate AR docket and month-end activities across LOBs.
• Respond to opco queries within SLAs and drive resolution.
• Follow-up with operator finance for payments and maintain trackers.
• Drive cross-functional meetings to resolve CN/DN issues.
• Mentor billing team to identify and correct errors.
• Maintain DN/CN trackers and AR dashboards.
• Analyze Debit Note deductions and close open credits.

Skills

Analytical mindset

Communication skills

Billing & AR knowledge

Multi-LOB management

Education

CA (Inter)/MBA (Finance)

Tools

SAP FICO

Oracle Financials

Job description

About the job

The Collection Project Manager is a critical cross-functional role responsible for end-to-end management of the collection vertical within a telecom / tower infrastructure company. The incumbent acts as the primary liaison between internal teams (Finance, Billing, Revenue Assurance, Sales & BD, operation and Tax) and external operators (Airtel, VIL, etc.) to ensure timely invoice submission, approval, payment receipt, and dispute resolution. This role demands a strong understanding of telecom billing cycles, operator portals, ERP systems, MIS and overall governance of Accounts receivable and regulatory compliance (TDS/LTDS).

Key Responsibilities

• Track exceptions in pre invoicing activity like Open PO, open RFI to RFS, hold sites, pending bills etc. which leads to delay in billing and realisation of money to the company.
• Release of AR docket around month closure activities across all LOB and be part of improvement of AR function along with CEO office and AR Head.
• Review invoice status post submission to opco across all LOBs and act as a Leisner to response to opco queries within SLA and coordinate internally with cross function for resolution.
• Regular follow-up with operator finance and commercial teams for payment against approved invoices and maintain invoice-wise and payment-wise collection tracker
• Drive cross functional meeting with RSH/OQH on resolution of CN/ DN.
• Ensure no repetitive DN for the same cause and act as a mentor to billing team to identify billing error and corrections.
• Review and maintain DN/CN tracker by the company and all relevant Accounts receivable dashboards.
• Analyses Debit Note deductions, drive cross functional meetings for resolution and closure of open Debit notes and issuance of CN to opco as per process.
• Bring improvement in overall timeline of invoice to collection and DSO

Competencies / Key Skills

• Certifications in ERP platforms (SAP FICO, Oracle Financials) are a plus
• Strong analytical mindset with the ability to spot billing discrepancies and revenue leakage.
• Excellent communication and coordination skills to liaise effectively with Sales, Operations, and Customers.
• Ability to manage multiple LOBs simultaneously and meet month-end / quarter-end deadlines without compromise.
• Team player with the ability to work independently in a fast-paced, process-driven environment

Qualifications and Experience

• CA (Inter) / MBA (Finance) or equivalent qualification in Finance and accounting.
• Previous work experience in Billing and Collection, Opco dispute resolution, Management MIS and AR portfolio applicable to telecom and infrastructure services is highly desirable.
• 1012 Years in Dispute management Collection & Billing.