Senior Learning and Development Partner

Entrata; Maharashtra; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Competitive compensation

Benefits

Continuous learning opportunities

Job summary

A leading property management technology firm in India is seeking an experienced Sr. Learning & Development Partner to design and operationalize learning initiatives across technical and behavioral domains. This senior role requires ownership and the ability to collaborate across departments. Ideal candidates should have 8-10 years of experience in L&D, strong program ownership skills, and familiarity with LMS platforms. Competitive compensation and opportunity for advancement offered.

Qualifications

• 8-10 years of experience in Learning & Development or HR roles.
• Strong experience in program ownership and instructional design.
• Comfortable working in a global, cross-functional environment.

Responsibilities

• Own and deliver learning programs across multiple domains.
• Create engaging learning materials using best practices.
• Track participation and learning effectiveness metrics.

Skills

Program ownership

Instructional design

Stakeholder management

Data-driven mindset

Communication skills

Education

Master’s degree in Psychology, HR, Education, or related field

Tools

LMS platforms

Digital learning tools

Job description

Since 2003, Entrata has evolved from a visionary, student‑led startup into a global leader in AI‑driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting‑edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high‑velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI‑powered solutions.

We are looking for an experienced Sr. Learning & Development Partner to design, deliver, and operationalize learning programs across technical, functional, and behavioral domains. This role is at a Senior level, requiring strong ownership, rigorous execution, and the ability to work with cross‑functional stakeholders in a fast‑moving product/engineering environment. The role is ideal for an L&D professional with broad experience and some exposure to technical training, who enjoys building structure, improving learning systems, and driving measurable impact.

Program Management

• Own end‑to‑end planning, execution, and reporting of learning programs (technical, functional, leadership, and behavioral)
• Partner with Engineering, Product, and Business stakeholders to identify skill gaps and design relevant learning interventions
• Support rollout of AI‑enabled, engineering enablement, and role‑based capability programs
• Ensure regulatory compliance courses are up to date and all employees are globally compliant

Instructional Design & Content Development

• Create and localize engaging learning materials (facilitator guides, participant decks, e‑modules, toolkits, etc.) using instructional design best practices
• Apply instructional design principles to ensure clarity, relevance, and learner engagement
• Review and audit learning content for quality, consistency, and effectiveness

Facilitation & Engagement

• Co‑facilitate or independently deliver select instructor‑led or virtual sessions
• Support trainer coordination, session logistics, participant communication, and feedback loops
• Contribute to manager and leadership enablement programmes as needed

Learning Operations & Technology

• Support LMS administration, learning workflows, and reporting (assignments, tracking, dashboards)
• Work with internal teams and vendors on e‑learning platforms, technical content libraries, and tools
• Contribute to improving global learning processes, SOPs, and operational efficiency

Learning Analytics & Impact Measurement

• Track participation, completion, feedback, and learning effectiveness metrics
• Prepare clear, data‑driven insights and reports for L&D and business leadership
• Use insights to continuously improve program design and delivery

Change & Culture Enablement

• Support change management initiatives related to new tools, processes, or ways of working
• Partner on culture, manager enablement, and organization‑wide learning initiatives
• Contribute to internal communication and adoption campaigns

Innovation & Continuous Improvement

• Experiment with AI tools and emerging learning technologies to improve learner experience
• Share best practices, ideas, and improvements to strengthen global L&D capability at scale

Minimum Qualifications

• 8‑10 years of experience in Learning & Development, Organizational Development, or related HR roles
• Exposure to technical training or engineering‑adjacent learning (tools, platforms, systems, or workflows)
• Strong experience in program ownership, instructional design, and learning delivery
• Hands‑on experience with LMS platforms and learning operations
• Strong stakeholder management, communication, and coordination skills
• Data‑driven mindset with attention to detail and execution quality
• Comfortable working in a global, cross‑functional environment

Preferred Qualifications

• Master’s degree in Psychology, HR, Education, or a related field
• Certification in learning design, facilitation, or coaching
• Experience in a product, technology, or engineering‑led organisation
• Exposure to leadership development, change management, and engineering‑adjacent tools or systems
• Familiarity with digital learning tools, AI‑enabled learning platforms, or content libraries
• Project or programme management certification is a plus
• Ability to work independently and as part of a cross‑functional team
• Previous experience in optimising training processes or increasing programme efficiency

Why Join Us?

• Work on high‑impact learning initiatives across engineering, leadership, and culture
• Exposure to AI‑enabled learning and modern L&D systems
• Opportunity to grow into senior or managerial L&D roles over time
• Collaborate with a global, high‑calibre team in a fast‑growing product organisation
• Competitive compensation, benefits, and continuous learning opportunities

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.