Senior Lead Business Development

National Payments Corporation of India (NPCI); Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

NPCI seeks a Lead / Sr. Lead Business Development (B2B) to drive rapid growth for NBBL B2B products across Mumbai/Delhi/Chennai/Bangalore. You will own strategies for user acquisition, engagement and revenue in a collaborative, cross-functional setting.

You will manage stakeholder relationships with banks, PSPs and internal teams, build compelling value propositions, onboard partners, and deliver dashboards tracking onboarding, activation and revenue for ongoing rollouts.

Qualifications

• 5+ years of payments domain experience in a similar role.
• Customer-centric and analytical to influence decision making.
• Excellent interpersonal skills to achieve consensus and drive business objectives.
• Hands-on MS Office (Excel, PowerPoint, Word).

Responsibilities

• Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
• Collaborate with product, marketing, technology, certification, risk and legal to develop and launch new features or products.
• Improve customer satisfaction and experience from the product standpoint.
• Own the success metrics (P&L, customers onboarded, activated) for the assigned category.
• Drive relationships with Banks, PA/PGs, TSPs for the B2B product.
• Build customer-centric culture within the organization and with clients.
• Identify customer needs and plan fast closures; cultivate profitable relationships.
• Resolve customer complaints quickly and effectively.
• Stay informed on market trends, regulations and competition.
• Develop decks and value propositions for NBBL products (RuPay, UPI, IMPS, AePS).
• On-board new prospects and existing players on NBBL products; manage go-live projects.

Skills

Payments domain

Stakeholder management

Customer centricity

Analytical thinking

MS Office

AI capabilities

Education

Graduation or MBA

Tools

MS Office

Job description

Job Summary

Job Title: Lead / Sr. Lead Business Development (B2B). Division: Business Development. Years of Experience: 10yrs+. Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalent. Full-time Location: Mumbai/Delhi/Chennai/Bangalore. Permanent Role.

Responsibilities

• Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
• Work alongside different stakeholders internally product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience.
• Constantly striving to better the customer satisfaction and experience from product standpoint.
• Responsible for the success and achievement of numbers (P&L, customers on-boarded, activated) for the assigned category
• Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
• Develop and maintain strong customer centricity principles, both within the organisation as well as with clients
• Understand customer needs and develop plans to address them ensuring fast closures
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Gain solid knowledge of market trends regulations and competition
• Build sound knowledge of the companys products and offerings
• Create business model and high end decks with complete value prop as a part product pitch to these entities
• Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products RuPay, UPI, IMPS, AePS, and others.
• Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner.
• Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout.
• Identify new use cases as well as new markets with existing and new clients to increase breadth and depth of NBBL products
• Manage various internal stakeholders to take buy in to finalise the concept application

Key skills and experience required

• 5yrs+ years of experience in Payments domain in similar role (products/relationship management/certification)
• Customer centric and analytical to influence decision making
• Go getter, self-driven, result oriented with 100% focus on closures
• Excellent interpersonal skills to achieve consensus and drive business objectives
• Strong understanding of payments and digital technologies
• Experience in building & running payments products/platforms will be an added advantage
• Experience in banking/payments/fintech is preferred.
• Hands on experience of MS Office excel, ppt, doc (must have)
• Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.