Senior Key Account Manager

Enlighten Hacks - Community for Growth; Dadri; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Enlighten Hacks - Community for Growth invites a Senior Key Account Manager to lead corporate client relationships across Delhi NCR. This field-based role requires regular in-person meetings with decision-makers and partners, traveling across Delhi NCR and Haryana to strengthen accounts and win new business.

The ideal candidate has 5–10 years in KAM/B2B sales, strong negotiation skills, and the ability to represent the company professionally in client discussions.

Qualifications

• Bachelor's degree in business, marketing or commerce.
• MBA preferred for senior client relationship roles.
• 5–10 years in key account management or B2B sales.

Responsibilities

• Manage corporate client relationships and strategic accounts.
• Lead face-to-face meetings with key decision-makers.
• Negotiate terms and drive revenue growth.
• Expand existing accounts and identify new opportunities.
• Coordinate with cross-functional teams to ensure service delivery.

Skills

Client relationship management

Commercial negotiations

Account development

Face-to-face meetings

Presentation skills

Interpersonal skills

Education

Bachelor's degree in Business Administration/Marketing/Commerce

MBA (preferred)

Tools

CRM tools

MS Office

Job description

Department: Sales & Business Development

Experience: 5–10 Years

Location: Delhi NCR (Delhi, Gurugram, Noida, and Haryana)

Employment Type: Full-time

Travel Requirement: Frequent field travel across Delhi NCR and Haryana, with occasional pan-India travel

About The Company

Our client operates in the recycling and resource recovery sector, focusing on responsible e-waste management, recycling solutions, and environmental sustainability. The organization works with businesses to support responsible electronic waste disposal, resource recovery, and applicable Extended Producer Responsibility (EPR) compliance requirements.

Role Overview

We are looking for an experienced and confident Senior Key Account Manager to manage corporate client relationships, develop strategic accounts, and identify new business opportunities.

This is a senior, field-based role requiring regular face-to-face meetings with corporate clients, business partners, and key decision-makers. The selected candidate will be responsible for strengthening existing relationships, acquiring new accounts, negotiating commercial terms, and driving business growth.

The candidate must be comfortable representing the organization in person and travelling extensively across Delhi, Gurugram, Noida, and Haryana, with occasional pan-India travel.

Candidates whose experience is primarily limited to telecalling, inside sales, or virtual client management will not be suitable.

Key Responsibilities

• Key Account Management
• Manage and strengthen relationships with existing corporate clients and strategic accounts.
• Conduct regular face-to-face meetings to understand client requirements and identify business opportunities.
• Build long-term partnerships with corporate stakeholders, procurement teams, sustainability professionals, and senior decision-makers.
• Act as the primary point of contact for assigned key accounts.
• Ensure client satisfaction through proactive engagement, timely follow-ups, and effective issue resolution.
• Identify opportunities to expand existing accounts and increase revenue.
• Client Visits and Field Engagement
• Conduct frequent in-person client meetings across Delhi NCR and Haryana.
• Independently plan and execute client visits, business discussions, presentations, and follow-up meetings.
• Represent the organization professionally during client interactions and commercial discussions.
• Travel to other cities across India when required for important client meetings and business development.
• Develop strong business relationships through direct, face-to-face engagement.
• Business Development and New Client Acquisition
• Identify and develop new business opportunities among corporates, manufacturers, electronics producers, importers, institutions, and other relevant organizations.
• Generate leads, qualify prospects, arrange meetings, and convert potential clients into active accounts.
• Promote e-waste recycling, resource recovery, EPR compliance, and sustainability solutions.
• Develop and maintain a strong pipeline of prospective clients.
• Explore new markets, industries, and corporate partnerships.
• Achieve agreed business development, client acquisition, and revenue targets.
• Sales Presentations and Commercial Negotiations
• Conduct client presentations and explain the organization's services and solutions.
• Understand client requirements and propose suitable commercial and operational solutions.
• Prepare and discuss proposals, quotations, pricing, and commercial terms in coordination with internal teams.
• Lead commercial negotiations and work toward mutually beneficial agreements.
• Manage the complete sales cycle, from initial engagement and client meetings to negotiation and account development.
• Industry and Market Development
• Develop an understanding of the e-waste recycling, waste management, environmental services, and EPR compliance markets.
• Identify corporate clients and industry segments that could benefit from the organization's services.
• Monitor market developments, competitor activities, and emerging business opportunities.
• Build professional networks with corporate organizations, industry stakeholders, and business partners.
• Internal Coordination and Account Reporting
• Coordinate with operations, logistics, recycling, and compliance teams to ensure smooth service delivery.
• Follow up on client requirements, collection arrangements, documentation, and service-related concerns.
• Maintain accurate records of client meetings, sales opportunities, proposals, and account activities.
• Prepare regular reports on client engagement, account performance, business development progress, and sales pipeline.
• Ensure timely communication between clients and internal teams throughout the account lifecycle.

Required Qualifications And Experience

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related discipline. An MBA is preferred.
• 5–10 years of relevant experience in key account management, corporate sales, B2B sales, enterprise relationship management, or business development.
• Proven experience managing corporate clients and conducting face-to-face business meetings.
• Strong experience in client relationship management, commercial negotiations, and account development.
• Ability to independently manage client meetings, develop business opportunities, and build relationships with senior stakeholders.
• Excellent verbal communication, presentation, negotiation, and interpersonal skills.
• Strong commercial awareness and a results-oriented approach.
• Willingness to undertake frequent regional travel and occasional pan-India travel.
• Proficiency in MS Office, CRM tools, and client reporting.

Preferred Industry Background

Candidates with experience in any of the following sectors will be preferred:

• E-waste recycling and electronic waste management.
• Waste management and recycling services.
• Environmental services and sustainability solutions.
• Extended Producer Responsibility (EPR) compliance.
• Reverse logistics and IT Asset Disposition (ITAD).
• Electronics manufacturing and related B2B services.
• Industrial sales, enterprise sales, and corporate service solutions.

Direct experience in recycling or EPR-related services will be an advantage. Candidates with strong corporate B2B sales and key account management experience in related industries may also be considered.

Preferred Candidate Profile

• Based in Delhi, Gurugram, Noida, or Haryana.
• Confident and articulate, with strong face-to-face communication skills.
• Experienced in managing corporate accounts and interacting with senior-level decision-makers.
• Comfortable with frequent client visits, fieldwork, and extensive travel.
• Capable of independently planning client meetings, managing accounts, and developing new business.
• Professional in conduct, relationship-oriented, commercially aware, and proactive.
• Able to represent the organization effectively in client meetings and negotiations.

Skills: corporate sales management, business development, electronics manufacturing, asia business development, environmental services, waste, industrial waste management, digital business development, business opportunities, enterprise sales, business development consultancy, organization, key account relationship building, strategic account, key account growth, minority business development, inbound lead generation, senior stakeholder management, client management, key account development, new account growth, b2b sales, management, key account handling, strategic account acquisition, account management, travel, client relationship management, key account acquisition & retention, epr, waste management, key account management, key client relationships, regional marketing, stakeholder management, enterprise accounts, sales, international business development, techno-commercial negotiations, field sales techniques, client acquisition, sustainability, strategic account development, recycling, reverse logistics, compliance, b2b, enterprise account management, new client acquisitions, strategic account growth, lead generation, plastics recycling, small business development, client visits, key account relations, key account relationships, resource recovery