Senior Facility Executive

JLL; Maharashtra; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Facility Executive for our Account Management – Work Dynamics team in India, West. You will oversee daily operations, coordinate with facilities managers, and drive improvements in service delivery while ensuring safety and compliance.

You will manage budgets, stock, vendor contracts, and reporting to clients, with a focus on continuous process enhancements and high client satisfaction. Strong leadership and communication skills are essential.

Qualifications

• Strong knowledge of property operations.
• Leadership experience with a team and client-centric operations.
• Excellent communication and reporting abilities.

Responsibilities

• Oversee day-to-day facilities operations and administrative functions.
• Ensure safety, security issues and facility services are covered and improved.
• Monitor supplies, budgeting, petty cash and vendor invoice processes.
• Mitigate risks, participate in emergency plans, and support business continuity.
• Prepare stock reports, meeting minutes and monthly management reports for clients.

Skills

Property operations

Team management

Communication skills

Reporting skills

Education

Business or hotel/building management degree

Job description

Snr. Facility Executive

Account Management – Work Dynamics (India, West)

What this job involves:

• Prioritising the facilities' needs
• Working with both the facilities manager and the Snr. Facility Executive, you'll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you'll strive for continuous improvement in the process.
• You'll also keep an eye out on the property's supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you'll manage supply and service contracts as approved by clients.
• In addition, you'll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You'll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
• Also part of your mandate is to monitor the property's budget. As the person in charge, you'll make sure that there's enough petty cash to support operations. You'll also see to it that vendor invoice processes comply with standards.
• Client satisfaction is second nature to the person in charge. In this role, you'll take on difficult issues and seek out opportunities to improve operations. You'll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
• In addition, you'll carry out routine service audits to ensure that the team maintains its overall performance. You'll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Sound like you? To apply you need to have:

• Strong knowledge of property operations
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years' experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• Solid background in team management
• Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.