Senior Facility Executive

JLL; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

JLL in Bengaluru is seeking a facilities and hospitality professional to manage cafe/pantry services, lead the housekeeping team, and coordinate vendor activities on-site. The role involves ensuring SLAs, inventory control, invoicing, and report generation while maintaining high-quality service for the client.

You will oversee housekeeping schedules, procurement of materials, pest control coordination, and support client visits, contributing to a smooth operations environment at the Bengaluru

Qualifications

• Experience in facilities/hospitality services
• Vendor management and procurement
• Report generation and SLA compliance
• Strong coordination and multitasking abilities

Responsibilities

• Cafe and pantry service management
• Lead HK (housekeeping) team
• Vendor management and procurement
• Maintain inventory and invoicing
• Ensure SLA adherence and service quality
• Prepare daily/weekly/monthly reports
• Coordinate housekeeping schedules (PPM, attendance) and rack issues
• Assist client visits and pest control coordination
• Oversee mail room operations and reprographics equipment
• Ensure compliance audits and document collection from vendors

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Allocation of space to new hire.

• Responsible for cafe and Pantry service.
• Responsible for managing the HK team.
• Responsible for Vendor management.
• Responsible for inventory management.
• Responsible for invoicing and PR.
• Ensure immediate response service to Calls & Help line Tickets.
• Respond to inquiries through email, phone, and the service portal.
• Triage and solve the assigned requests according to the service desk's standard operating procedure. Ensure Service Level Agreements (SLAs) are met to maintain high-quality service.
• Develop various internal reports related to Daily, Weekly & monthly Reports.
• Act as a subject matter expert on soft services and Hospitality management.
• Responsible for Procurement and ordering of Housekeeping Materials and chemicals on Monthly Basis.
• Maintaining Housekeeping attendance and randomly checking the checklists & implementing them.
• Coordinating and verifying the 52-week PPM schedules of Housekeeping.
• Making rounds in premises regularly to identify the House keeping issues, Maintenance issues & take immediate action for Rectification.
• Arrangement of all consumables and supplies for client / VIP visits.
• Interfacing with the pest control for carrying out the pest control activities at the facilities.
• Monitoring the mail room activities.

• Collecting all documents from the vendor for compliance audit.
• Oversee the pantry equipment and reprographic equipment operations during the shift and identify the issues and take necessary actions.

Location:

On-site -Bengaluru, KA

Scheduled Weekly Hours:

48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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