Soft Services Executive

JLL; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

JLL is seeking a Facility Operations professional for our Bengaluru, KA site. This on-site role oversees daily facilities operations, safety, vendor coordination, and budget management to ensure high service levels.

The candidate will drive emergency readiness, asset and contract management, and regular reporting to leadership, while coordinating with the client on key priorities and site improvements.

Qualifications

• Oversee daily operations of Facilities and ensure safety, functionality and efficiency.
• Quality control of cleaning, upkeep and safety standards.
• Monitor training schedules and manage attendance and cost sheets.
• Asset management and liaison with building management teams.

Responsibilities

• Aligns with client priorities and delivers a strategic account plan.
• Ensure service delivery is high quality and exceeds client expectations.
• Maintain records of inspections, incidents, and corrective actions.
• Prepare and manage facility budgets and procurement as per norms.

Skills

Facilities management

Operations oversight

Budget management

Vendor management

Safety compliance

Team leadership

Education

Bachelor's degree in facilities management or engineering

Tools

Facility management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operational Oversight

• Manage the daily operations of Facilities, ensuring functionality, safety, and efficiency
• Quality control making sure cleaning, upkeep and safety standards are maintained
• Monitor 52 weeks training schedule
• Attendance and cost sheet update
• Asset management
• Oversee GSA operations and provide necessary guidelines
• Drive the transport team for smooth operations and connect for necessary trainings
• F&B management for the site, manpower, menu planning, sale data.
• Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems
• Monitor all the Planned Preventive Maintenances
• Liasioning with building management team

Delivering High Client Satisfaction

• Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities
• Ensures service delivery is high quality and exceeds client expectations
• Anticipates needs, responds to client issues in an expedient and professional manner
• Builds lasting relationships quickly

Budget Management

• Prepare and manage the facility's budget, ensuring cost-effective operations.
• Handle procurement as per company norms and take client approval and ensure the best value for services and products.

Compliance and Safety

• Internal and external audit coordination during the scheduled visit.
• Comply with all the and safety policies and procedures
• Complete the relevant training and maintain the documents
• Ensure that the facility complies with local safety regulations and standards.
• Organize emergency procedures, such as fire drills, evacuation plans, and first‑aid training.
• Maintain records of inspections, incidents, and corrective actions.

Vendor and Contractor Management

• Vendor meetings for operational improvements
• Track of the contract for renewal
• Issuance of timely Purchase order
• Follow up on NDC
• Vendor invoices to payment follow up

Facility Upgrades and Renovations

• Identify and Propose for the facility upgrade or modifications
• Conduct regular inspections and audits to assess the need for repairs or maintenance

Emergency Management

• Be a part in the management of facility‑related emergencies and ensure preparedness
• To Be part of the ERT Team during Crisis & to take necessary action
• To coordinate with the client for Evacuation Drill as per Client requirement
• Maintain emergency equipment (e.g., Evac chair, fire extinguishers, first‑aid kits) and ensure accessibility.
• Align with builders team

Inventory Control

• Stock Level Monitoring
• Conduct audits to compare physical inventory with recorded inventory
• Inventory orders and quantities accordingly to align with anticipated demand.
• Implement the "First In, First Out" (FIFO) or "Last In, Last Out" (LIFO) methods, depending on the type of products
• Manage professional relationships with suppliers to ensure they can meet demand and provide timely delivery.

Driving team success

• Engaging the staff for Monthly Birthday celebrations, English class and trainings.

Reporting and documentation

• Maintain records of maintenance activities, safety checks, and compliance reports.
• Provide regular updates and reports to senior management on facility status, R&M, events
• Provide all the transport reports

Be a Individual player and team player to executive the given task as per client requirement.

Location

On-site - Bengaluru, KA

Scheduled Weekly Hours

48

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process, you may email us at [e-mail]. This email is only to request an accommodation.