Senior Executive - SFA

Destinationhr; Maharashtra; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Destinationhr is seeking a Senior executive- SFA with CRM expertise in the pharma sector, based in Goregaon. The role targets candidates at the Manager level, combining data analytics with field force optimization.

Responsibilities include driving SFA/CRM initiatives, designing Power BI dashboards, and collaborating with cross-functional teams to translate insights into action for leadership and field teams.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business Administration or related discipline.
• MBA or postgraduate qualification in business analytics, systems or project management preferred.

Responsibilities

• Drive and optimize SFA and CRM solutions tailored for the pharmaceutical landscape.
• Design, build, and maintain Power BI dashboards for leadership and field teams.
• Collaborate with cross-functional stakeholders to translate data insights into actions.

Skills

SQL

Python

DAX

Excel

Generative AI

Education

Bachelor's degree in CS/Engineering/IS/Business Admin

MBA or related postgraduate in analytics/systems/project management

Tools

Power BI

CRM/SFA

Job description

Company - India's top Pharma company

Location- Goregaon

Position- Senior executive- SFA

Along with CRM/SFA expertise,We are specifically seeking candidates at the Manager level for this position

• Educational Qualification: Bachelors degree in Computer Science, Engineering, Information Systems, Business Administration or a related discipline. MBA or postgraduate qualification in business analytics, systems or project management will be preferred
• Additional Skills: SQL, Python, DAX, Advanced Microsoft Excel skills, including experience in leveraging Generative AI tools for solving multifaceted automation and data challenges

Work Experience

3 years of experience, drive and optimize Sales Force Automation (SFA) and Customer Relationship Management (CRM) solutions tailored specifically for the pharmaceutical landscape. Combine advanced data analytics with pharmaceutical business logic to evaluate field force effectiveness. Power BI Visualization: Design, build, and maintain dynamic dashboards and visualization tools in Power BI to translate complex data into actionable insights for leadership and field teams.

Preferred Organizations

Pharma organization

Preferred Background and soft skills/Ideal Fit

Proven hands-on experience in managing Sales Force Automation (SFA) systems, executing pharmaceutical CRM solutions, and building dynamic data tracking models.

Desired competencies

Business Acumen, Execution Focus, Analytical skills, Visualization skill.

Cultural Fitment

Open to collaborate with different functions, networking with external & internal stakeholders, adaptability to new environment

Candidates with strong expertise inSFA/CRM applications, including hands-on experience in implementation, administration, optimization, and user support.

In addition to SFA/CRM expertise, the ideal candidate should also possess:

• Working knowledge ofSQLfor data querying and analysis.
• Proficiency inPythonfor automation, reporting, or data processing.
• Familiarity withAI-related concepts and tools, particularly where they can enhance CRM processes, analytics, or business decision-making.

Regards

Tanushree.K