Senior Executive - Program Management

Flex; Pune District; Sur place; INR 900 000 - 1 500 000; Plein temps

Avantages offerts par ce poste

Health Insurance

PTO

Résumé du poste

Flex in Pune seeks a Senior Executive - Program Management to support complex programs across multiple functions. You will lead cross-functional teams, manage program deliverables, and ensure accurate and timely service delivery for US clients.

The role requires knowledge of Order/Demand Management, Billing and AR, and O2C processes, with experience in ERP systems such as SAP, BAAN or Oracle. Night shifts may be required.

Qualifications

• Knowledge of Project Management / Program Management with exposure to Customer Service, Supply Chain, Operations or Manufacturing.
• Strong understanding of Order Management, Demand Management, Billing and AR, and O2C cycle.
• Experience supporting US-based customers and stakeholders.
• Experience with Lean and digitization tools.
• Exposure to ERP systems such as SAP, BAAN, Oracle.
• Able to work night shifts to support US business hours.

Responsabilités

• Lead and coordinate program activities across departments to meet deliverables.
• Monitor and report on key metrics; drive action items based on results.
• Ensure secure handling of confidential business data.
• Prepare information for management discussions and meetings.
• Drive timely and accurate delivery of services and cross-functional collaboration.

Connaissances

Project management

Program management

Lean methodology

Cross-functional coordination

Customer service awareness

Billings & AR process

O2C process

Communication skills

Formation

Bachelor’s degree

Outils

SAP

BAAN

Oracle

Description du poste

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Executive - Program Management located in Pune.

What a typical day looks like:

• Must have good knowledge of Project Management / Program Management functions, with preference to experience in Customer Service, Supply Chain, Operations, or Manufacturing environments.


• Excellent understanding of Order Management, Demand Management Processes, Billing and AR Process, Shipment Administration Support, and complete understanding of the O2C cycle.


• Experience supporting US-based customers and stakeholders.


• Fluent verbal and written communication skills in Brazilian Portuguese and English.


• Experienced in leading improvement projects using Lean methodologies and digitization tools.


• Oversee and coordinate program activities with all inter-departments, ensuring completion of all commitments made relative to agreed deliverables.


• Handle highly confidential and critical business data.


• Collect and prepare information for use in management discussions and meetings.


• Responsible for tracking relevant metrics and driving action items based on results within GBS and Site CFT teams.


• Demonstrate excellent communication, coordination, customer management, and stakeholder management skills.


• Lead and drive activities ensuring timely and accurate delivery of services.


• Good understanding of Program Management concepts and customer-focused operations.


• Basic understanding of office automation or automation through Excel will be an added advantage.


• Exposure to ERP tools such as SAP, BAAN, Oracle, or equivalent systems.


• Experience working with cross-functional and global teams.


• Willingness to work in night shifts supporting US business hours.

The Experience Were Looking For:

• Graduate in any discipline or related field.


• Typically requires a minimum of 3-7 years of experience in Project Management, Program Management, Customer Service, Supply Chain, or related domains.


• Experience in Manufacturing, Operations, Customer Service, Supply Chain, or shared services environments will be an added advantage.


• Good to have experience working in a Global Capability Center (GCC) environment.


• Basic understanding of financial terms and their impact on business performance.


• Excellent understanding of customer-facing roles and customer relationship management.

What you ll receive for the great work you provide:

• Health Insurance


• PTO

IA111

#LI-ISHWARYAAP

Job Category Operations

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.