Senior Executive Partners Relationship

Popclub; Bengaluru; On-site; INR 600,000 - 840,000; Full time

Job summary

Poptech Growth Pvt Ltd in Bengaluru is seeking a Senior Executive - Partners Relationship to drive enterprise partnerships for POPcard, focusing on customer acquisition and growth.

You will own partner portfolios, optimize onboarding journeys, collaborate with cross-functional teams, and analyze performance to deliver superior customer experiences. This is a full-time IC role in a fast-growing fintech environment.

Qualifications

• 1-3 years in Enterprise Account Management or partnerships.
• Strong understanding of customer acquisition and onboarding funnels.
• Excellent stakeholder management, communication, negotiation, and relationship-building skills.
• Analytical mindset with ability to translate data into actions.

Responsibilities

• Own a portfolio of enterprise partners to drive customer acquisition and business growth.
• Build and nurture long-term relationships with enterprise partners, serving as their primary point of contact.
• Identify opportunities to expand existing partnerships and scale high-performing partner segments.
• Collaborate with partners to optimize onboarding journeys, improve acquisition funnels, and increase conversion rates.
• Conduct regular business reviews, analyze partner performance, and present actionable insights and growth strategies.
• Work with Product, Marketing, Operations, Risk, and Analytics teams to enhance partner performance and end-to-end customer experience.
• Monitor key performance metrics and identify opportunities to improve acquisition quality and efficiency.
• Drive strategic initiatives that contribute to sustainable growth while ensuring partner satisfaction.
• Complaint Management

Skills

Fintech/payments experience

Performance marketing

Excel/Google Sheets

Data visualization tools

AI basics

Tools

Metabase

Tableau

Power BI

Job description

Poptech Growth Pvt Ltd • Bengaluru • Full-Time

Senior Executive - Partners Relationship

Full-Time • IC Role • 1-3 Years • HSR Layout, Bengaluru

ABOUT POP

We’re POP, a new-age fintech company making payments fun, rewarding, and worth it. With POP UPI, you earn POPcoins on every payment - real rewards redeemable across multiple brands on POPshop, our curated D2C marketplace spanning fashion, beauty, food, and electronics. Founded in Bengaluru in 2023, backed by Razorpay and partnered with YES Bank, we’re building India’s most rewarding payment experience.The core loop we’re building: Pay on POP Earn POPcoins Discover something you love on Shop Redeem Come back. Every payment should give something back. That’s the POP way.

About The Role

We are looking for a highly motivated Partnerships Executive to drive customer acquisition and growth for the POPcard through strategic enterprise partnerships. In this role, you will be responsible for managing key partner relationships, identifying growth opportunities, optimizing acquisition funnels, and working closely with cross-functional teams to maximize partner performance and deliver an exceptional customer experience.

WHAT YOU'LL OWN

• Own and manage a portfolio of enterprise partners to drive customer acquisition and business growth for the POPcard.
• Build and nurture strong, long-term relationships with enterprise partners, serving as their primary point of contact.
• Identify opportunities to expand existing partnerships and scale high-performing partner segments.
• Collaborate with partners to optimize onboarding journeys, improve acquisition funnels, and increase conversion rates.
• Conduct regular business reviews, analyze partner performance, and present actionable insights and growth strategies.
• Work closely with Product, Marketing, Operations, Risk, and Analytics teams to enhance partner performance and improve the end-to-end customer experience.
• Monitor key performance metrics and proactively identify opportunities to improve acquisition quality and efficiency.
• Drive strategic initiatives that contribute to sustainable growth while ensuring partner satisfaction and business objectives are met.
• Complaint Management

WHAT WE'RE LOOKING FOR

• Experience working in fintech, payments, banking, credit cards, or consumer internet businesses.
• Familiarity with digital acquisition channels and performance marketing metrics is an added advantage.
• Proficiency in Excel/Google Sheets and data visualization tools such as Metabase, Tableau, or Power BI is a plus.
• Basic understanding of AI tools, prompt engineering, and AI connectors/integrations to drive productivity and workflow automation.

REQUIREMENTS

• 1 - 3 years of experience in Enterprise Account Management, Partnerships, Business Development, Key Account Management, or a similar client-facing role.
• Strong understanding of customer acquisition funnels, onboarding journeys, and conversion optimization.
• Excellent stakeholder management, communication, negotiation, and relationship-building skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Ability to collaborate effectively across multiple teams in a fast-paced, high-growth environment.
• Self-driven, proactive, and comfortable taking ownership of key business initiatives.