Senior Executive- Facility

Keka Technologies Private Limited; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Keka Technologies Private Limited in Pune seeks a dedicated Society Handover Coordinator to manage end-to-end formation, handover, and maintenance processes for residential projects.

You will collaborate with legal, CRM, finance, and facilities teams, ensure compliance with RERA and municipal rules, and maintain meticulous records of actions and resolutions.

Responsibilities

• Coordinate and execute the complete society formation process in compliance with applicable statutory regulations.
• Liaise with legal consultants, government authorities, and internal departments for timely completion of society registration.
• Prepare and maintain all documents required for society formation and handover.
• Ensure smooth and timely handover of common areas, assets, records, and maintenance responsibilities to the housing society.
• Act as the single point of contact between the developer and the housing society during the handover process.
• Address and resolve all society handover-related queries raised by society members, committee representatives, and internal stakeholders.
• Conduct joint inspections before handover and prepare snag lists, ensuring timely closure of pending observations.
• Coordinate with Projects, Legal, CRM, Finance, and Facility Management teams for successful handover.
• Monitor post-possession maintenance activities and ensure prompt resolution of maintenance issues.
• Coordinate with facility management teams, contractors, and vendors for repair and maintenance work.
• Track preventive and corrective maintenance activities for common amenities and infrastructure.
• Ensure adherence to maintenance quality standards and service timelines.
• Build and maintain strong relationships with society committee members and residents.
• Attend society meetings and represent the company professionally.
• Resolve customer escalations related to maintenance, common areas, and handover activities within defined timelines.
• Maintain records of complaints, resolutions, and action plans.
• Maintain accurate documentation related to maintenance operations, society formation, and handover.
• Ensure compliance with local municipal regulations, RERA guidelines, and statutory requirements.

Job description

• Coordinate and execute the complete society formation process in compliance with applicable statutory regulations.
• Liaise with legal consultants, government authorities, and internal departments for timely completion of society registration.
• Prepare and maintain all documents required for society formation and handover.
• Ensure smooth and timely handover of common areas, assets, records, and maintenance responsibilities to the housing society.

Society Handover Coordination

• Act as the single point of contact between the developer and the housing society during the handover process.
• Address and resolve all society handover-related queries raised by society members, committee representatives, and internal stakeholders.
• Conduct joint inspections before handover and prepare snag lists, ensuring timely closure of pending observations.
• Coordinate with Projects, Legal, CRM, Finance, and Facility Management teams for successful handover.

Maintenance Operations

• Monitor post-possession maintenance activities and ensure prompt resolution of maintenance issues.
• Coordinate with facility management teams, contractors, and vendors for repair and maintenance work.
• Track preventive and corrective maintenance activities for common amenities and infrastructure.
• Ensure adherence to maintenance quality standards and service timelines.

Customer & Society Coordination

• Build and maintain strong relationships with society committee members and residents.
• Attend society meetings and represent the company professionally.
• Resolve customer escalations related to maintenance, common areas, and handover activities within defined timelines.
• Maintain records of complaints, resolutions, and action plans.

Documentation & Compliance

• Maintain accurate documentation related to maintenance operations, society formation, and handover.
• Ensure compliance with local municipal regulations, RERA guidelines, and statutory requirements.