Senior Executive - Debt Management Services - UNPL

Bajaj Finance; Ujjain; On-site; INR 600,000 - 900,000; Full time

Job summary

Bajaj Finserv Limited in India is seeking a Debt Management Specialist to manage delinquent accounts, recover overdue payments, and maintain strong client relationships.

You will implement collection strategies, monitor performance, ensure legal compliance during repossession, and provide regular reports. Daily DRR management and collaboration with internal and external stakeholders are essential. Experience in portfolio management, risk assessment, and vendor coordination will be valued.

Qualifications

• Debt collection
• Portfolio management
• Regulatory compliance
• Reporting and analysis
• Risk management
• Team leadership
• Vendor management
• Co-ordinating with internal and external clients

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide updates.
• Ensure legal guidelines are followed when repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking and portfolio management.
• Regulatory Compliance and Reporting and Analysis.
• Risk Management and Team Leadership.
• Vendor Management and coordination with clients

Skills

Debt collection

Portfolio management

Regulatory compliance

Reporting & analysis

Risk management

Team leadership

Vendor management

Client coordination

Job description

Job Purpose

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients