Senior Executive - Debt Management Services - UNPL

Bajaj Finserv Limited; Udaipur District; On-site; INR 300,000 - 540,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist in India to manage delinquent accounts and recover overdue payments while maintaining strong client relationships. The role involves visiting customers/agencies to achieve collections targets and ensuring compliance with legal guidelines during repossessions.

The candidate will monitor performance, maintain records, prepare reports, and develop strategies to improve collection rates.

Responsibilities

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Job description

Job Summary

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Responsibilities

• Achieve collections target by visiting customers/agency
• Monitor performance against set parameters and provide regular updates
• Ensure legal guidelines are complied with while repossessing products
• Maintain accurate records of customer interactions and transactions
• Provide regular reports on collection activities and performance
• Handle escalations promptly and effectively to resolve issues
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients