Senior Executive - Debt Management Services - Rural

Bajaj Finance; Degana; On-site; INR 450,000 - 750,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist in India to manage and coordinate the recovery of overdue payments on loans or credit accounts. The role involves visiting customers, coordinating with agencies, and ensuring legal compliance while repossessing products.

Responsibilities include monitoring performance, maintaining records, and providing regular reports on collection activities. The candidate will handle escalations, contribute to DRR management, and develop strategies

Qualifications

• Experience in debt collection and recoveries.
• Ability to coordinate with internal and external clients.
• Knowledge of regulatory requirements and compliance in debt collection.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions and provide regular reports.

Skills

Debt collection

Regulatory compliance

Vendor management

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients