Senior Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Amreli; On-site; INR 500,000 - 750,000; Full time

Job summary

Bajaj Finserv Limited in India is seeking a Debt Management Specialist to oversee the recovery of overdue loans and credit accounts. The role focuses on coordinating field visits, monitoring performance, and ensuring compliance with applicable guidelines while repossessing products.

You will maintain precise records, provide regular collection reports, and develop strategies to improve recovery rates. Daily risk reporting and effective escalation handling are essential to keep timelines and

Qualifications

• Experience achieving collections targets through field visits.
• Knowledge of regulations governing repossession processes.

Responsibilities

• Visit customers/agency to collect overdue payments.
• Monitor performance against set parameters and provide updates.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and resolve issues.

Skills

Debt collection

Case tracking

Regulatory compliance

Vendor management

Reporting

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients