Senior Executive - Debt Management Services - Consumer

Bajaj Finserv Limited; Warangal; On-site; INR 500,000 - 900,000; Full time

Job summary

Bajaj Finserv Limited in Warangal is seeking a Debt Management Specialist to oversee the recovery of overdue loan payments across its credit portfolio. The role requires coordinating with customers, agencies, and internal teams, while ensuring compliance and accurate reporting.

You will drive collection strategies, monitor performance, and manage DRR to improve recovery outcomes. Experience in risk management, vendor coordination, and regulatory guidelines is valued, with a focus on timely

Qualifications

• Experience in debt collection and field visits to recover overdue payments.
• Strong record-keeping and reporting on collection activities.
• Ability to coordinate with internal and external clients and vendors.

Responsibilities

• Achieve collections targets by visiting customers and agencies.
• Monitor performance and provide regular updates.
• Ensure regulatory guidelines during repossession.
• Maintain records of customer interactions and transactions.
• Develop strategies to improve collection rates.
• Prepare daily DRR (Daily Risk Report) and manage risk.

Skills

Debt collection

Vendor management

Team leadership

Regulatory compliance

Reporting & analysis

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients