Senior Executive - Debt Management Services - Consumer

Bajaj Finserv Limited; Jind; Presencial; INR 300 000 - 600 000; Tempo integral

Resumo da oferta

Bajaj Finserv Limited in India is seeking a Debt Management Specialist to oversee recovery efforts for overdue loans and credit accounts.

You will lead collections, monitor performance, ensure compliance with legal guidelines, maintain records, and report on activities while coordinating with internal and external partners.

Qualificações

• Must be able to work within regulatory guidelines and ensure compliance during collection processes.
• Experience in debt collection and portfolio management is preferred.
• Ability to prepare regular performance reports and communicate results clearly.

Responsabilidades

• Achieve collections targets by visiting customers and agencies.
• Monitor performance against set parameters and provide timely updates.
• Ensure legal guidelines are followed while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Develop and implement strategies to improve collection rates.

Descrição da oferta de emprego

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.
• Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients