Senior Executive - Accounts Recievable

Exotel Techcom Pvt Ltd; Gurgaon; On-site; INR 550,000 - 750,000; Full time

Job summary

Exotel Techcom Pvt Ltd in Gurgaon seeks an experienced Billing Specialist to manage invoicing, collections, and AR processes. The role requires accuracy, data handling, and the ability to communicate effectively with clients.

You will generate invoices, follow up on payments, and maintain AR records, ensuring timely collections and reporting on key billing metrics.

Qualifications

• Experience in billing and collections (3–7 years).
• Proficient with numbers and financial data.
• Strong MS Excel and CRM/billing software skills.

Responsibilities

• Generate invoices for software solutions from the CRM portal.
• Share invoices with customers and follow up on payments.
• Manage accounts receivable and identify inconsistencies.
• Update AR database with new accounts or missed payments.
• Inform clients about outstanding debts and deadlines.
• Provide reports on billing, collection, and related metrics.

Skills

Billing & Invoicing

Accounts receivable

Data analysis

Attention to detail

Education

B.Com

Tools

Excel

CRM software

Billing software

Job description

About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here.

Responsibilities:

• Generate invoices for software solutions from the Accounting portal in CRM.
• Sharing invoices with customers and following up on payments..
• Managing the status of accounts and balances and identifying inconsistencies.
• Update the accounts receivable database with new accounts or missed payments.
• Ensure all clients remain informed on their outstanding debts and deadlines.
• Provide solutions to any relative problems of clients.
• Provide thorough reports on billing and collection in the form of MRR, Collection, Churn and Billing MIS and AMC Reports.
• Verification of Purchase Order and Quotation.
• Judging Profitability of the Sales Deal and Approval Process,
• Reconciliation and correctness of Order Booking

Requirements:

• Experience in billing and collection preferable 3-7 years.
• Adherence to laws and best practices in regards to dealing with customers and data
• Comfortable dealing with numbers and the processing of financial information
• Excellent knowledge of MS Office (particularly Excel) and CRM software
• Results-driven
• High degree of attention to detail and trustworthiness
• B.Com Graduate or higher qualification.