Senior Engineer - IT-3

R1 RCM Global Private Limited; Sector 10; Remote; INR 900,000 - 1,300,000; Full time

Job summary

R1 RCM Global Private Limited is seeking a Lead Engineer - IT with IAM expertise to lead advanced access management operations and support critical business applications. This role requires ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.

You will manage end-to-end provisioning, RBAC governance, and audits, collaborating with global teams while driving automation opportunities.

Qualifications

• Strong hands-on experience in IAM tools and access management processes.
• Proficiency in ServiceNow or similar ITSM platforms.
• Good understanding of RBAC, access governance, and compliance frameworks.
• Strong communication and stakeholder management skills.
• Ability to work independently and handle high-priority tasks.

Responsibilities

• Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
• Handle complex access requests, approvals, and escalations with minimal supervision.
• Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
• Perform detailed access reviews, audit validations, and remediation tracking.
• Collaborate with business stakeholders and application owners for role alignment and governance.
• Drive process improvements and identify automation opportunities within IAM operations.
• Ensure adherence to IAM policies, security standards, and audit requirements.

Skills

IAM tools

ServiceNow

RBAC governance

Communication

Independent work

Education

B.Tech / BCA or any graduate degree

Tools

ServiceNow

Job description

Job Title: Lead Engineer - IT Work Location: Work from Home (WFH) Shift: US Shift (EST - 6:00 PM to 3:00 AM IST)

Job Summary We are seeking a highly skilled IAM professional to manage advanced access management operations and support critical business applications. This role requires strong ownership of access lifecycle processes, stakeholder collaboration, and continuous improvement initiatives.

Key Responsibilities

• Manage end-to-end access lifecycle including provisioning, modification, and deprovisioning across multiple systems.
• Handle complex access requests, approvals, and escalations with minimal supervision.
• Ensure timely resolution of ServiceNow tickets in line with SLAs and quality standards.
• Perform detailed access reviews, audit validations, and remediation tracking.
• Collaborate with business stakeholders and application owners for role alignment and governance.
• Drive process improvements and identify automation opportunities within IAM operations.
• Ensure adherence to IAM policies, security standards, and audit requirements.

Required Skills & Qualifications

• Strong hands-on experience in IAM tools and access management processes.
• Proficiency in ServiceNow or similar ITSM platforms.
• Good understanding of RBAC, access governance, and compliance frameworks.
• Strong communication and stakeholder management skills.
• Ability to work independently and handle high-priority tasks.

Preferred Qualifications

• Experience in global IAM operations.
• Exposure to audit and compliance requirements.
• B.Tech / BCA or Any graduate degree.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

To learn more, visit: r1rcm.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.