Senior Engineer, End User Compute

Dow Jones; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Dow Jones is seeking a Senior Engineer for End User Computing in Bengaluru to design, implement, and operate enterprise VDI environments (AWS WorkSpaces and AppStream). You will drive automation with PowerShell, Python, and Jenkins, and coordinate with vendors for issue resolution.

The role requires hands-on management of multi-region, multi-site VDI, scalability, and cost optimization while on-call for APAC incidents.

Qualifications

• Proven experience with enterprise VDI environments and AWS, including migration projects.

Responsibilities

• Oversees the enterprise VDI environment (AWS Workspaces/AppStream) development and maintenance.
• Automates lifecycle management to optimize costs and performance.
• Collaborates with stakeholders and vendors to resolve complex issues.

Skills

VDI engineering

AWS WorkSpaces

AppStream 2.0

Citrix XenDesktop

Citrix XenApp

PowerShell

Python

CI/CD Tools

AWS CloudWatch

AWS CLI

Cost optimization

Multi-region VDI

On-call support

Tools

Terraform

Jenkins

CloudFormation

ServiceNow

JIRA

Job description

Job Description

End User Computing - Senior Engineer

Required Skills

• Proven experience (7+ years) as a senior engineer supporting enterprise VDI environments (AWS WorkSpaces, AppStream 2.0, Citrix XenDesktop/XenApp, RemoteApp).
• Proven ability to build and operate AWS VDI environments at scale
• Solid knowledge of enterprise networking, Active Directory, SAN storage, security principles, and backup strategies.
• Strong proficiency in PowerShell, Python, or shell scripting alongside CI/CD tooling (Jenkins, Terraform, AWS CloudFormation)
• Deep familiarity with AWS CLI, CloudWatch, VPC, EC2, S3, and AWS Service Catalog
• Proven expertise in isolating, diagnosing, and resolving complex technical issues
• Strong expertise in identifying performance bottlenecks and implementing cost-saving measures
• This role requires you to support Multi-region, Multi-site, VDI environments and be On call for critical Incidents for APAC Zone.

Additional Skills Requirements

• Strong understanding of Agile methods, Collaborative development, continuous learning, Customer focused, Ownership
• Working familiarity with JIRA and Service Now
• Demonstrated experience executing medium-to-large-scale migrations from legacy VDI platforms onto AWS Cloud infrastructure

Responsibilities

• Responsible for overall direction, development, enhancement and maintenance of the enterprise VDI environment (AWS Workspaces/Appstream). This includes analysis, planning, development and implementation of new features and enhancements to provide required levels of service to the organization
• Managing day-to-day administration, planning, and problem-solving for VDI infrastructure (AWS Workspaces & AppStream 2.0)
• Implement automated lifecycle management routines (auto-termination of idle resources, automated running-mode adjustments, right-sizing) alongside user notifications to maintain cost efficiency
• Utilize PowerShell, Python, and Jenkins to automate repeated operational tasks, service requests, and maintenance workflows.
• Leverage AWS CLI and CloudWatch to streamline monitoring, operational reporting, and issue resolution
• Accurately maintain all documentation related to configuration, SOPs, processes, asset inventories, topologies, administration manuals, support contacts etc.
• Work with Application Owners and vendor to resolve complex issues in order to ensure a stable environment
• Identify and work on areas of service improvement & standardizing processes

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Company Overview

This job is posted with NTS Technology Services Pvt. Ltd. News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.