Citrix & AWS Administrator

VMC Soft Technologies, Inc; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

VMC Soft Technologies, Inc. is seeking an AWS AppStream and WorkSpaces Administrator to manage cloud-based end-user computing environments.

The role requires hands-on administration of AppStream 2.0 and WorkSpaces, image and bundle management, user provisioning, and connectivity troubleshooting to ensure a reliable end-user experience. Experience with Windows Server, Active Directory, Group Policies, and scripting with PowerShell is essential.

Qualifications

• 6+ years of IT infrastructure experience with hands-on end-user computing or virtual desktop environments.
• Strong experience with AWS AppStream 2.0 and AWS WorkSpaces administration and support.

Responsibilities

• Administer and support AWS AppStream 2.0 and AWS WorkSpaces environments for virtual application and desktop delivery.
• Manage user provisioning, application access, workspace assignments, and end-user connectivity support.
• Install, configure, update, and maintain AppStream images, WorkSpaces bundles, and related platform components.
• Support image creation, application packaging, testing, deployment, and lifecycle management.
• Troubleshoot AppStream and WorkSpaces issues related to connectivity, authentication, performance, profiles, printing, and application access.
• Monitor platform health, availability, utilization, and performance to ensure reliable end-user experience.
• Support patching, upgrades, capacity planning, security hardening, and operational maintenance activities.
• Work with cloud, network, security, application, and endpoint teams to resolve incidents and implement service improvements.
• Maintain operational documentation, SOPs, support procedures, and knowledge articles.
• Support automation and operational improvement initiatives to reduce manual effort and improve service reliability.
• Provide L2/L3 support for incidents, service requests, changes, and problem management related to AWS EUC services.
• Provide support for Citrix environments where required, including basic troubleshooting of Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, and Citrix ADC/NetScaler.

Skills

AWS AppStream 2.0 admin

AWS WorkSpaces admin

Image management

User provisioning

Windows OS

Active Directory

Group Policies

PowerShell scripting

Monitoring & incident support

Service improvement

Citrix basics

Tools

Citrix Virtual Apps and Desktops

Citrix StoreFront

Citrix Delivery Controllers

Citrix ADC/NetScaler

PowerShell

Job description

Job Description

kills: Digital: Amazon Web Service (AWS) Cloud Computing~Digital : Citrix Administration

Job Description

kills: Digital: Amazon Web Service (AWS) Cloud Computing~Digital : Citrix Administration

Experience Required: 4-6 years

Job Description: AWS AppStream and WorkSpaces Administrator

Overview

We are seeking a skilled AWS AppStream and WorkSpaces Administrator to manage, support, troubleshoot, and optimize cloud-based end-user computing environments. This role requires hands-on experience with AWS AppStream 2.0, AWS WorkSpaces, image management, application delivery, user provisioning, connectivity troubleshooting, performance monitoring, and end-user experience optimization.

The candidate will be responsible for supporting virtual application and desktop delivery services, ensuring platform availability, security, performance, and operational efficiency. Knowledge of Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, and Citrix ADC/NetScaler will be considered an added advantage.

Key Responsibilities

• Administer and support AWS AppStream 2.0 and AWS WorkSpaces environments for virtual application and desktop delivery.
• Manage user provisioning, application access, workspace assignments, and end-user connectivity support.
• Install, configure, update, and maintain AppStream images, WorkSpaces bundles, and related platform components.
• Support image creation, application packaging, testing, deployment, and lifecycle management.
• Troubleshoot AppStream and WorkSpaces issues related to connectivity, authentication, performance, profiles, printing, and application access.
• Monitor platform health, availability, utilization, and performance to ensure reliable end-user experience.
• Support patching, upgrades, capacity planning, security hardening, and operational maintenance activities.
• Work with cloud, network, security, application, and endpoint teams to resolve incidents and implement service improvements.
• Maintain operational documentation, SOPs, support procedures, and knowledge articles.
• Support automation and operational improvement initiatives to reduce manual effort and improve service reliability.
• Provide L2/L3 support for incidents, service requests, changes, and problem management related to AWS EUC services.
• Provide support for Citrix environments where required, including basic troubleshooting of Citrix Virtual Apps and Desktops, StoreFront, Delivery Controllers, and Citrix ADC/NetScaler.

Required Skills & Experience

6 10+ years of IT infrastructure experience with hands-on experience in end-user computing or virtual desktop environments.

Strong experience with AWS AppStream 2.0 and AWS WorkSpaces administration and support.

Experience with AppStream image management, application publishing, WorkSpaces provisioning, bundle management, and user access management.

Good understanding of Windows Server and Windows desktop operating systems.

Experience with Active Directory, Group Policies, user profiles, authentication, DNS, certificates, and endpoint connectivity.

Experience troubleshooting application access, login, network connectivity, and performance-related issues.

Knowledge of monitoring, incident management, change coordination, patching, and service improvement activities.

Exposure to automation or scripting using PowerShell or similar tools.

Basic understanding of cloud networking, security groups, VPC, subnets, routing, and access controls.

Citrix Administration Experience Is Preferred But Not Mandatory.

Desired Competencies

Must Have

• AWS AppStream 2.0 administration
• AWS WorkSpaces administration
• Image management and application delivery
• User provisioning and access management
• Windows OS, Active Directory, Group Policies, and user profile troubleshooting
• Monitoring, incident/change support, patching, and operational documentation

Good to Have

• Citrix Virtual Apps and Desktops
• Citrix StoreFront and Delivery Controllers
• Citrix ADC/NetScaler
• Automation/scripting using PowerShell
• AWS networking and security concepts
• ITIL-based operations

Certifications Preferred

• AWS Certified Cloud Practitioner
• AWS Solutions Architect Associate
• AWS SysOps Administrator Associate
• Citrix Certified Associate Virtualization, if applicable
• ITIL Foundation

Soft Skills

Strong written and verbal communication skills.

Ability to coordinate with global infrastructure, cloud, security, and application teams.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage operational priorities and drive timely closure of incidents and changes.

Customer-focused mindset with a continuous improvement approach.

Strong documentation and knowledge transfer capabilities.

About The Opportunity

This role provides an opportunity to support enterprise-scale cloud-based virtual application and desktop delivery services using AWS AppStream 2.0 and AWS WorkSpaces. The role will focus on modern end-user computing operations, application delivery, image management, automation opportunities, and secure virtual workspace support. Citrix support experience will be an added advantage for hybrid EUC service environments.

contract to hire position

hyderabad