Senior eDiscovery Project Manager

TransPerfect Inc; Pune District; Vor Ort; INR 2.500.000 - 3.800.000; Vollzeit

Zusammenfassung

TransPerfect Translations International in Pune, India seeks a Senior eDiscovery Project Manager to lead litigation support projects from inception to delivery. You will manage client relationships, coordinate with production teams, and ensure timely, accurate document productions using Relativity LAW and related tools.

The role requires 7+ years of eDiscovery project management experience, strong problem-solving and communication skills, and the ability to work overtime and weekends when

Qualifikationen

• Bachelor’s or JD Degree.
• 7+ years of eDiscovery project management experience; vendor preferred.
• Experience with document processing and imaging workflows.
• Experience with Relativity LAW PreDiscovery and review databases is a must.
• MS Office applications including MS Access knowledge.
• Availability for overtime, evenings and weekends as needed.
• Strong relationship management, negotiation, and communication skills.
• Ability to work under pressure and meet tight deadlines.

Aufgaben

• Owns the client relationship end to end and serves as primary liaison with stakeholders.
• Oversee full life cycle of projects per client parameters.
• Track delivery schedules and manage changes in scope.
• Proactively offer workflow improvements to clients.
• Assist with hosting software questions and administrative functions.
• Monitor multiple projects to ensure deadlines are met.
• Maintain accurate status records of ongoing projects.
• Design and implement Relativity scripts to improve workflow.
• Coordinate resource allocation with production staff.
• Serve as liaison between production staff and client throughout lifecycle.
• Develop analytical solutions and determine appropriate actions.
• Ensure compliance with client and industry standards.

Kenntnisse

Client relationship management

Vendor management

Problem solving

Multi-tasking

Communication skills

Ausbildung

Bachelor’s degree

JD

Tools

Relativity LAW

Concordance

Digital Reef

MS Office

MS Access

Jobbeschreibung

The Senior eDiscovery Project Manager oversees the execution of litigation support projects and is ultimately responsible for the quality and timeliness of each project. Builds relationships with clients, learning each client’s technical specifications and advising on best practices when appropriate. Identifies potential project problem areas and solves those problems before and as they arrive.

Position responsibilities:

• Owns the client relationship end to end, acting as the primary liaison for key stakeholders and remaining accountable for the quality of service delivered.

• Oversee full life cycle of projects according to client parameters

• Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope

• Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case

• Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs

• Monitor multiple projects and jobs to ensure deadlines are met

• Maintaining accurate and current records of the status of all ongoing projects.

• Work with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR

• Design custom event handlers and Relativity Scripts to improve workflow

• Work closely with production staff to ensure proper allocation of resources based on deadlines and priorities set by the client

• Serve as a liaison between the production staff, and the client during the life cycle of a project

• Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action

• Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are met

• Attend client meetings with sales teams to assist in closing deals.

Essential skills and experience required:

• Bachelor’s or JD Degree

• At least 7+ years of eDiscovery project management experience required; vendor preferred

• Working knowledge of operations, including document imaging, printing, coding, and electronic data processing

• Experience with Digital Reef, Relativity LAW PreDiscovery, Concordance or other review database applications is a must

• Knowledge of MS Office applications including MS Access required

• Available to work overtime, including evenings and weekends as needed

• Available by phone or email when out of the office as needed

• Ability to work well under pressure and meet tight deadlines

• Excellent customer service skills

• Must be a high-level problem solver and have high multi-tasking skills

• Demonstrated high level skills in relationship management, influencing, negotiating, consulting, and communicating, both oral and written, on complex issues including effective expectations management in an environment of conflicting priorities.