Senior Dynatrace Platform Administrator

GSPANN Technologies, Inc.; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

GSPANN Technologies, Inc. is seeking a Senior Dynatrace Platform Administrator to manage enterprise observability, covering platform administration, monitoring configuration, and reliability engineering across cloud environments.

You will lead deployment and maintenance of Dynatrace OneAgent, ActiveGate, and Davis AI-based alerts while building dashboards and analytics with Grail and DQL to drive reliability improvements across Azure, AWS, and hybrid setups.

Qualifications

• Hands-on expertise administering the Dynatrace SaaS platform in enterprise environments.
• Strong experience with Dynatrace OneAgent and ActiveGate deployment and troubleshooting.
• Proficiency across synthetic monitoring, RUM, app and infrastructure monitoring, and cloud monitoring.

Responsibilities

• Manage Dynatrace SaaS platform configuration, governance, and optimization for enterprise apps, infra, cloud, and containers.
• Coordinate deployment, upgrades, config, and troubleshooting of Dynatrace components.
• Implement alerting profiles, anomaly detection, and AI-based Davis alerting across environments.
• Develop and maintain Dynatrace dashboards, notebooks, workflows, and DQL-based analytics.
• Onboard new apps, APIs, cloud resources, and services into the Dynatrace monitoring ecosystem.
• Collaborate with IT and DevOps teams to improve performance and reliability.

Skills

Dynatrace Administration

Observability Engineering

SRE Practices

Cloud Monitoring

OneAgent/ActiveGate

Tools

Grail

DQL

Dashboards

Notebooks

Job description

Dynatrace SaaS Site Reliability Engineering (SRE) Observability ActiveGate OneAgent Dynatrace Query Language (DQL) Grail Synthetic Monitoring Real User Monitoring (RUM) Monitoring and Alerting

Description

GSPANN is hiring a Senior Dynatrace Platform Administrator to manage enterprise observability, covering platform administration, monitoring configuration, and reliability engineering across cloud environments.

Roles and Responsibilities

• Manage administration, configuration, governance, and optimization of the Dynatrace SaaS platform across enterprise applications, infrastructure, cloud, and containerized environments.
• Support deployment, upgrades, configuration, and troubleshooting of Dynatrace OneAgent and ActiveGate to ensure comprehensive monitoring coverage.
• Implement Alerting Profiles, Problem Notifications, Metric Events, Anomaly Detection, and Davis AI-based alerting capabilities.
• Build Management Zones, tagging strategies, auto-tagging policies, naming conventions, and monitoring governance standards.
• Develop and maintain Dynatrace Dashboards, Notebooks, Workflows, and advanced Dynatrace Query Language (DQL)-based analytics using Grail.
• Lead onboarding of new applications, Application Programming Interfaces (APIs), cloud resources, infrastructure components, and business services into the Dynatrace monitoring ecosystem.
• Manage service detection, process grouping, dependency mapping, application topology, service flow, distributed tracing, and PurePath diagnostics to identify performance bottlenecks.
• Optimize monitoring integrations across Microsoft Azure, Amazon Web Services (AWS), and hybrid cloud environments.
• Implement log ingestion, log monitoring, custom metrics, business event monitoring, and enterprise observability solutions.
• Support troubleshooting, performance optimization, capacity planning, and operational insights using Data Explorer, Grail, and DQL.
• Drive platform health assessments and adoption of modern Dynatrace capabilities, including Grail, DQL, Notebooks, Workflows, and next-generation dashboard frameworks, to advance enterprise monitoring and observability best practices.
• Ensure monitoring coverage and observability readiness for new releases, deployments, infrastructure changes, and cloud migrations.
• Manage maintenance windows and monitoring policies to support planned outages and maintenance activities.
• Ensure secure user access through Role-Based Access Control (RBAC) roles, permissions, licensing, compliance requirements, and platform security standards.
• Build integrations between Dynatrace and ServiceNow, Microsoft Teams, and other enterprise Information Technology Service Management (ITSM), collaboration, and notification platforms.
• Support incident management, service restoration, Major Incident processes, Root Cause Analysis (RCA), and continuous reliability improvement initiatives.
• Ensure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) are defined, implemented, and monitored to improve platform reliability and operational excellence.
• Develop automation solutions and collaborate closely with Application, Infrastructure, Cloud, Security, and DevOps teams to improve operational efficiency.
• Drive observability, monitoring maturity, and Site Reliability Engineering (SRE) initiatives across the organization.

Skills and Experience

• Bring hands-on expertise administering the Dynatrace SaaS platform, with a background in Observability Engineering, Application Performance Monitoring (APM), or Site Reliability Engineering (SRE).
• Demonstrate strong experience deploying, configuring, troubleshooting, and maintaining Dynatrace OneAgent and ActiveGate.
• Apply expertise across Synthetic Monitoring, RUM, Application Monitoring, Infrastructure Monitoring, and Cloud Monitoring.
• Bring strong working knowledge of Grail, DQL, Data Explorer, Dashboards, Notebooks, and Workflows for advanced analytics.
• Manage configuration of Alerting Profiles, Problem Detection, Metric Events, Anomaly Detection, and Davis AI-based alerting.
• Apply governance discipline across Management Zones, tagging strategies, naming rules, and auto-tagging policies.
• Work with distributed tracing, service flow analysis, application topology mapping, and PurePath diagnostics to resolve complex performance issues.
• Develop integrations between Dynatrace and cloud platforms such as Azure and AWS, plus enterprise tools such as ServiceNow and Microsoft Teams.
• Demonstrate strong understanding of log monitoring, log ingestion, custom metrics, business events, and enterprise observability.
• Bring strong grounding in Site Reliability Engineering (SRE) practices, including incident management, problem management, RCA, SLIs, SLOs, and SLAs.
• Utilize automation, scripting, and DevOps practices to improve monitoring efficiency and platform operations.
• Apply excellent troubleshooting, analytical, and problem-solving skills.
• Demonstrate strong communication and stakeholder management skills, working effectively across cross-functional teams.
• Bring experience supporting large-scale, mission-critical enterprise applications and infrastructure environments.
• Demonstrate knowledge of Information Technology Infrastructure Library (ITIL) processes and enterprise monitoring best practices, which is an advantage.
• Work with fast-paced production environments, supporting critical business applications.