Dynatrace Administrator

GSPANN; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

GSPANN seeks a Dynatrace expert to administer and optimize the SaaS platform across enterprise apps, cloud, and on‑prem environments. You will deploy OneAgent/ActiveGate, configure alerts and AI-based observability, and design synthetic monitoring and RUM strategies to improve performance visibility.

You will also onboard new services, maintain governance, build dashboards and notebooks, and collaborate with cross‑functional teams to drive reliability and operational excellence.

Qualifications

• 5+ years of experience in Dynatrace Admin, Observability Eng, APM or SRE.
• Hands-on with Dynatrace SaaS Platform Administration and OneAgent/ActiveGate.
• Expertise in Grail, DQL, Data Explorer, Dashboards, Notebooks, and Workflows.
• Experience integrating Dynatrace with Azure, AWS and hybrid clouds.

Responsibilities

• Administer, configure, govern, and optimize the Dynatrace SaaS platform across enterprise apps, infra, cloud and containers.
• Deploy and troubleshoot OneAgents and ActiveGates for full monitoring coverage.
• Configure alerts, anomaly detection, metric events, and Davis AI-based alerts.
• Design and maintain Browser and HTTP Synthetic Monitoring solutions.
• Support Real User Monitoring to improve end-user experience visibility.
• Create and manage Management Zones, tagging strategies and governance standards.
• Develop Dynatrace dashboards, notebooks, workflows, and DQL analytics.
• Onboard new apps, APIs, cloud resources, and services into Dynatrace environment.
• Integrate Dynatrace with ServiceNow, Teams, and other ITSM tools.
• Lead incident management, RCA, and continuous reliability improvements.

Skills

Dynatrace Admin

Observability Eng

APM

SRE

OneAgent

ActiveGate

Grail

DQL

Tools

Dynatrace Grail

DQL

Data Explorer

Dashboards

Notebooks

Workflows

Job description

Role & responsibilities

• Administer, configure, govern, and optimize the Dynatrace SaaS platform across enterprise applications, infrastructure, cloud, and containerized environments.
• Deploy, upgrade, configure, and troubleshoot Dynatrace OneAgents and ActiveGates to ensure comprehensive monitoring coverage.
• Configure and manage Alerting Profiles, Problem Notifications, Metric Events, Anomaly Detection, and Davis AI-based alerting capabilities.
• Design, implement, and maintain Browser and HTTP Synthetic Monitoring solutions to proactively identify application performance issues.
• Support and enhance Real User Monitoring (RUM) capabilities to provide visibility into end-user application experience.
• Create and manage Management Zones, tagging strategies, auto-tagging policies, naming conventions, and monitoring governance standards.
• Develop and maintain Dynatrace Dashboards, Notebooks, Workflows, and advanced DQL-based analytics using Grail.
• Onboard new applications, APIs, cloud resources, infrastructure components, and business services into the Dynatrace monitoring ecosystem.
• Configure service detection, process grouping, dependency mapping, and automated monitoring policies.
• Manage and optimize monitoring integrations across Azure, AWS, and hybrid cloud environments.
• Implement and support log ingestion, log monitoring, custom metrics, business event monitoring, and enterprise observability solutions.
• Analyze application topology, service flow, distributed tracing, dependencies, and PurePath diagnostics to identify performance bottlenecks.
• Utilize Data Explorer, Grail, and DQL for troubleshooting, performance optimization, capacity planning, and operational insights.
• Perform platform health assessments and drive implementation of enterprise monitoring and observability best practices.
• Support the adoption of modern Dynatrace capabilities including Grail, DQL, Notebooks, Workflows, and next‑generation Dashboard frameworks.
• Validate monitoring coverage and observability readiness for new releases, deployments, infrastructure changes, and cloud migrations.
• Configure maintenance windows and monitoring policies to support planned outages and maintenance activities.
• Manage user access, RBAC roles, permissions, licensing, compliance requirements, and platform security standards.
• Integrate Dynatrace with ServiceNow, Microsoft Teams, and other enterprise ITSM, collaboration, and notification platforms.
• Support incident management, service restoration, Major Incident processes, Root Cause Analysis (RCA), and continuous reliability improvement initiatives.
• Define, implement, and monitor SLIs, SLOs, and SLAs to improve platform reliability and operational excellence.
• Develop automation solutions and collaborate closely with Application, Infrastructure, Cloud, Security, and DevOps teams to improve operational efficiency.
• • Drive observability, monitoring maturity, and Site Reliability Engineering (SRE) initiatives across the organization.

Required Skills

• 5+ years of experience in Dynatrace Administration, Observability Engineering, Application Performance Monitoring (APM), or Site Reliability Engineering (SRE).
• Hands‑on expertise with Dynatrace SaaS Platform Administration.
• Strong experience with Dynatrace OneAgent and ActiveGate deployment, configuration, troubleshooting, and maintenance.
• Expertise in Synthetic Monitoring, Real User Monitoring (RUM), Application Monitoring, Infrastructure Monitoring, and Cloud Monitoring.
• Strong knowledge of Dynatrace Grail, DQL (Dynatrace Query Language), Data Explorer, Dashboards, Notebooks, and Workflows.
• Experience configuring Alerting Profiles, Problem Detection, Metric Events, Anomaly Detection, and Davis AI.
• Knowledge of Management Zones, Tagging Strategies, Naming Rules, Auto‑Tagging Policies, and Monitoring Governance.
• Hands‑on experience with Distributed Tracing, Service Flow Analysis, Application Topology Mapping, and PurePath Diagnostics.
• Experience integrating Dynatrace with cloud platforms such as Azure, AWS, and hybrid cloud environments.
• Strong understanding of Log Monitoring, Log Ingestion, Custom Metrics, Business Events, and Enterprise Observability.
• Experience integrating Dynatrace with ServiceNow, Microsoft Teams, and other enterprise monitoring ecosystems.
• Strong understanding of Site Reliability Engineering (SRE), Incident Management, Problem Management, RCA, SLIs, SLOs, and SLAs.
• Experience with automation, scripting, and DevOps practices to improve monitoring efficiency and platform operations.
• Excellent troubleshooting, analytical, and problem‑solving skills.
• Strong communication and stakeholder management skills with the ability to work across cross‑functional teams.
• Experience supporting large‑scale, mission‑critical enterprise applications and infrastructure environments.
• Knowledge of ITIL processes and enterprise monitoring best practices is preferred.
• Ability to work in a fast‑paced production environment and support critical business applications.