Senior Developer ( Windows , Linux , Mac)

Arctic Wolf Networks India Private Limited; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Equity for all employees

Flexible annual leave

Comprehensive private benefits plan

Fertility support and parental leave

Employee Assistance Program

Job summary

Arctic Wolf Networks India Private Limited is looking for an experienced technical troubleshooter to drive complex issues towards resolution. The successful candidate will need to collaborate across teams, perform deep technical troubleshooting, and work with AWS and Azure.

The role requires a Bachelor's degree in Computer Science or related field and 5 to 10 years of relevant experience. This position offers equity, flexible leave, and comprehensive benefits including medical insurance.

Qualifications

• 5 to 10 years in software development or related role.
• Experience with AWS and Azure cloud platforms.
• Background checks are required for this position.

Responsibilities

• Own and drive complex, escalated issues from intake through resolution.
• Analyze logs, metrics, and telemetry across distributed systems.
• Collaborate with Support, Product, and Engineering on investigations.

Skills

Technical troubleshooting

Debugging

Scripting and automation (PowerShell, Python, Bash, Ruby)

Multi-platform OS experience (Windows, macOS, Linux)

AWS and Azure experience

Observability tooling (Elastic Stack, Kibana)

Databases (MS SQL, MySQL)

Containerized environments (Docker, Kubernetes)

Education

Bachelor’s degree in Computer Science or related field

Tools

WinDbg

Zendesk

Jira

Job description

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you’ll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world.

Responsibilities

• Own and drive complex, escalated issues from intake through resolution.
• Perform deep technical troubleshooting across software, cloud, and infrastructure layers.
• Analyze logs, metrics, and telemetry across distributed systems.
• Perform advanced debugging, including application and service log analysis, memory dump and crash analysis (e.g., WinDbg), performance tracing and system‑level diagnostics.
• Reproduce issues by building scripts, automation, and test environments.
• Work across AWS, Azure, and local environments supporting Windows, macOS, and Linux.
• Partner with R&D teams to log high‑quality defects, provide reproduction data, and propose fixes.
• Submit and review pull requests for fixes, observability improvements, and tooling.
• Identify recurring issues and drive automation and process improvements.
• Collaborate with Support, Product, Problem Management, and Principal Engineers on large‑scale investigations.
• Contribute feedback to architectural designs, diagnostics strategy, and data flow improvements.
• Document findings, workflows, and technical learnings to improve operational maturity.

Experience & Requirements

• Bachelor’s degree or foreign equivalent in Computer Science or related field, or equivalent combination of education and experience.
• 5 to 10 years in software development or related role.
• Multi‑platform OS experience (Windows, macOS, Linux).
• Experience with AWS and Azure cloud platforms.
• Observability tooling (Elastic Stack, Kibana, logging pipelines).
• Scripting and automation (PowerShell, Python, Bash, Ruby).
• Databases and data platforms (MS SQL, MySQL, Athena, Databricks).
• Containerized environments (Docker, Kubernetes).
• Ticketing and collaboration tools (Zendesk, Jira).
• Memory dump and performance analysis tools (WinDbg, ETW/XPerf).
• Experience with REST APIs.

Security & Compliance Requirements

• Conduct duties and responsibilities in accordance with Arctic Wolf’s Information Security policies, standards, processes, and controls.
• Background checks are required for this position.
• The position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Offer of employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.

Benefits

• Equity for all employees.
• Flexible annual leave, paid holidays, and volunteer days.
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3× compensation), and personal accident insurance.
• Fertility support and paid parental leave.
• Employee Assistance Program.

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities, and provides accommodations as required for candidates and employees with disabilities.