Senior Data Analyst - Quickview & Insights

Deltatechhub; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Deltatechhub is seeking a Data & Insights Analyst to join their HR Innovation & Employee Experience team. This role focuses on data engineering, analytics, and developing user-driven dashboards that provide valuable insights to influence decision-making.

The ideal candidate will have experience in data modeling and analytics, as well as proficiency in tools like Figma and Adobe Analytics. Join a team dedicated to enhancing operational performance and employee experiences.

Qualifications

• Experience in data modeling, integration, and engineering.
• Strong skills in developing dashboards and data storytelling.
• Knowledge of data governance principles and quality controls.

Responsibilities

• Design and maintain scalable data models and pipelines.
• Develop dynamic dashboards for multiple audiences.
• Implement data validation and monitoring processes.
• Collaborate with stakeholders for requirement definitions.

Skills

Data modeling

Data storytelling

Dashboard development

Data governance

Education

Bachelor's degree in Data Science or related field

Tools

Figma

Adobe Analytics

Job description

Delta Air Lines is seeking a highly analytical and technically skilled Data & Insights Analyst to support the HR Innovation & Employee Experience (HRIX) team and the QuickView platform. This role blends data engineering, analytics, and storytelling to deliver scalable insights that drive system performance, employee performance, and leader effectiveness.

This individual will own the design and delivery of scalable, user-driven dashboards and reporting solutions that translate complex system and workforce data into clear, actionable insights. The role will also partner closely with Product and IT teams to develop system health monitoring, utilization analytics, and performance measurement frameworks, ensuring leaders across the enterprise have real-time visibility into operational effectiveness.

KEY RESPONSIBILITIES:

Data Modeling, Integration & Engineering

• Design, build, and maintain scalable data models and pipelines that integrate QuickView, HR, and system data sources.
• Aggregate and harmonize data across platforms to support enterprise reporting and analytics.
• Partner with IT to structure data for performance, scalability, and usability across reporting tools.

Dashboard Development & Data Storytelling

• Develop dynamic, scalable dashboards that serve multiple audiences (enterprise leaders, divisional leaders, frontline leaders, and individual users).
• Translate data into clear narratives that connect:

• System performance → Employee behavior → Leader effectiveness → Business outcomes

• Build intuitive visualizations that enable self-service insights and decision-making.
• Ensure dashboards are flexible, performant, and aligned to evolving business needs.

System Health & Utilization Analytics

• Partner with IT and product teams to build and maintain a system health dashboard, including:
  • Job/service run status and reliability
  • Data latency and pipeline performance
  • System uptime and availability metrics
• Develop reporting on:
  • Action-item generation and completion trends
  • Backlog volume and aging
  • User adoption and engagement metrics
  • Feature utilization leveraging tools such as Adobe Analytics

Performance & Operational Reporting

• Deliver recurring and ad-hoc reporting for ACS, RES, TechOps, IFS, and enterprise leadership.
• Analyze trends in system utilization, adoption, compliance, and engagement across business units.
• Build enterprise roll-up views to provide a comprehensive picture of performance and utilization.
• Identify patterns, risks, and opportunities to improve operational effectiveness.

Data Quality, Governance & Monitoring

• Implement data validation, monitoring, and quality controls.
• Troubleshoot data issues related to accuracy, latency, or completeness.
• Ensure data governance standards and documentation are maintained.

Stakeholder Collaboration & Enablement

• Partner with Product, IT, HR, and business stakeholders to define requirements and deliver solutions.
• Provide insights and recommendations that influence product enhancements and operational strategies.
• Support user enablement through clear documentation, training materials, and guidance.
• Experience with Figma or similar tools for prototyping data experiences.

Design Collaboration Model

• Collaborate with Product and Design to ensure dashboards and reporting solutions are user-centered, intuitive, and aligned to UX standards.
• Develop low- to medium-fidelity prototypes (e.g., Figma) to rapidly iterate on dashboard layouts and data experiences.
• Use design tools to validate ideas before development, reducing rework and accelerating delivery.
• Partner with designers for final UX refinement on high-impact or enterprise-level features.

Operational Flexibility & Cross-Training

• Participate in structured cross-training to develop working capability in user support workflows and system functionality.
• Provide surge support for user inquiries, ticket triage, or issue resolution during high-volume periods.
• Leverage direct user interaction experience to validate reporting outputs and identify data gaps.
• Collaborate with User Support to incorporate real user feedback into analytics and reporting.