Senior Analytics Specialist

Deltatechhub; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Deltatechhub in Bengaluru is seeking an Analytics Specialist to collaborate with the Reservations team. The role involves creating data-driven solutions and insightful dashboards to enhance operational reliability and improve customer experience. Candidates should excel in analytical skills, be adept at using data visualization tools, and demonstrate a keen interest in business process improvement. The position promises a dynamic workplace aligned with Delta's core values of Honesty and Integrity.

Qualifications

• Experienced in identifying and solving operational challenges.
• Proficient in data visualization tools for creating dashboards.
• Ability to partner with various teams to influence strategy.

Responsibilities

• Partner with Reservations teams to identify opportunities.
• Create executive-level dashboards using data tools.
• Forecast operational metrics for planning processes.

Skills

Strong analytical skills

Data visualization

Process improvement

Job description

Overview & key responsibilities

The Analytics Specialist will be asked to work closely with leaders on the Reservations team to develop creative solutions to current challenges. We are looking for data curious individuals who seek to understand process and can connect with our business partners to leverage data and drive improvement.

We are looking for candidates who enjoy thoughtful debates about how strategy, business process improvement, and analytics impact the way Delta reliably serves its customers. The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, Perseverance, and Servant Leadership. Additionally, they will exhibit strategic vision, strong analytical/process skills, a bias for action, and the ability to partner with senior operational leaders to influence strategy, improve the Delta customer experience, improve operational reliability, and drive results.

Responsibilities

• Partner with Reservations teams to identify and solve for opportunities within the division
• Create insightful executive-level and frontline dashboards using data visualization tools
• Develop analytics solutions to divisional challenges and operationalize with modern tool set
• Forecast future operational metrics and work with business unit to include in their planning and execution processes
• Improve the historic processes within the division by implementing data driven solutions
• Locate and extract data from a variety of sources for use in analysis, models, and project development
• Support development of executive level decks and present findings to business leadership
• Practice safety-conscious behaviors in all operational processes and procedures