Senior Customer Relationship Executive

Indel Money; Mandya District, Mysuru, Davanagere; On-site; INR 350,000 - 500,000; Full time

Job summary

Indel Money in Mandya district seeks a professional to manage customer relationships to grow business through cross-selling and upselling, and to oversee gold loan operations in the local market.

You will conduct gold appraisals for loan purposes, verify documents, process applications, disburse funds, and ensure compliance with company policies while delivering high levels of customer satisfaction.

Qualifications

• Manage customer relationships to drive business growth through cross-selling and upselling opportunities.
• Conduct gold appraisals for loan purposes, ensuring accurate valuation of assets.
• Oversee gold loan operations, including processing applications, verifying documents, and disbursing funds.
• Develop strong communication skills to effectively interact with customers, colleagues, and management.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

Responsibilities

• Manage customer relationships to drive business growth through cross-selling and upselling opportunities.
• Conduct gold appraisals for loan purposes, ensuring accurate valuation of assets.
• Oversee gold loan operations, including processing applications, verifying documents, and disbursing funds.
• Develop strong communication skills to effectively interact with customers, colleagues, and management.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.

Job description

Roles and Responsibilities

• Manage customer relationships to drive business growth through cross-selling and upselling opportunities.
• Conduct gold appraisals for loan purposes, ensuring accurate valuation of assets.
• Oversee gold loan operations, including processing applications, verifying documents, and disbursing funds.
• Develop strong communication skills to effectively interact with customers, colleagues, and management.
• Ensure compliance with company policies and procedures while maintaining high levels of customer satisfaction.