Senior Customer Quality Engineer

Tenneco; Bhiwadi; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Tenneco in India seeks an experienced Senior Quality professional to drive process and manufacturing quality initiatives. You will manage customer audits, coordinate with production teams, and lead corrective actions using 8D, SPC, MSA and PPAP.

Strong analytical and leadership skills are essential. Responsibilities include coordinating with export customers, reviewing portal actions monthly, and driving continuous improvements through CAPA effectiveness and robust quality systems.

Qualifications

• Bachelor degree in Mechanical, Production, or related Engineering.
• 3-8 years of experience in Process Quality/Manufacturing Quality.
• Knowledge of audit systems and IATF 16949 requirements.

Responsibilities

• Customer audits and timely closure of audit findings.
• Work closely with process and production teams to achieve customer requirements.
• Conduct periodic review meetings with export customers and present quality performance.
• Perform monthly customer portal reviews and ensure timely response to actions.
• Lead field failure analysis and implement corrective actions.
• Manage customer complaints and coordinate containment actions.
• Prepare and monitor CAPA implementation and effectiveness.
• Conduct dock audits and outgoing quality verification.
• Support PPAP submissions and customer approvals.
• Apply 8D methodology, 7QC tools, SPC and MSA to resolve quality issues.
• Monitor customer scorecards and drive continuous improvement initiatives.

Skills

Leadership

Analytical thinking

Communication

Problem solving

Team management

Education

Bachelor Degree in Mechanical, Production, or related Engineering

Tools

MS Office

ERP/SAP exposure

Job description

KEY RESPONSIBILITIES

• Customer audits and timely closure of audit findings.
• Work closely with process and production teams to achieve customer requirements.
• Conduct periodic review meetings with export customers and present quality performance.
• Perform monthly customer portal reviews and ensure timely response to actions.
• Lead field failure analysis and implement corrective actions.
• Manage customer complaints and coordinate containment actions.
• Prepare and monitor CAPA implementation and effectiveness.
• Conduct dock audits and outgoing quality verification.
• Support PPAP submissions and customer approvals.
• Apply 8D methodology, 7QC tools, SPC and MSA to resolve quality issues.
• Monitor customer scorecards and drive continuous improvement initiatives.

JOB REQUIREMENTS

• Education: Bachelor Degree in Mechanical, Production, or related Engineering.
• Experience: 3-8 years in Process Quality/Manufacturing Quality.
• Knowledge: 8D, 7QC Tools, SPC, MSA, PPAP, PFMEA, IATF16949, Poka-Yoke and audit systems.
• Skills: Leadership, analytical thinking, communication, problem solving and team management.
• Computer Skills: MS Office and ERP/SAP exposure preferred.
• Ability to operate effectively with executive leadership and Board members Exceptional analytical, problem solving, decision making and financial modeling capabilities IATF 16949, APQP, PPAP, FMEA, SPC, MSA, Customer Specific Requirements, 8D Problem Solving, 7 QC Tools, Customer Audit Management, Field Failure Analysis, CAPA Management and Root Cause Analysis.
• Experience Level Senior Level