Sr. CSR

Landmark Group; Pune District; On-site; INR 320,000 - 460,000; Full time

Job summary

Lifestyle International Private Limited, part of Landmark Group, operates in Pune as a store-based retail brand. The role focuses on achieving sales targets, delivering excellent customer service, and maintaining store standards.

Ideal candidates have XII/Equivalent education and will participate in planogram adherence, grooming, punctuality, and personal development while contributing to a positive team environment.

Qualifications

• Experience in retail sales and customer service is preferred.
• Understanding of store operations and brand standards.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Finance: Achieve top line for the brands as per budgets and control shrinkage, damage & expiry.
• Customer: Ensure excellent customer service and conduct mystery audits; meet customer service TATs.
• Process: Planogram and retail standards adherence; grooming, attendance & punctuality.
• People: Demonstrate CREATE behaviors and focus on personal development.

Skills

Sales

Team work

Team building

Education

XII/Equivalent

XI

Job description

Company Name Lifestyle International Private Limited

Business Unit Lifestyle

Concept Footwear Pvt Label

Function Operations

Sub Function Concept Operations

Group Name Landmark Group

Company Lifestyle International Private Limited

Business Unit Name Lifestyle

Region West

State Maharashtra

City Pune

Location Type Store

Skills

Skill

Sales Team work Team Building

Qualification

XII/Equivalent

XI

Job Description

• Finance
  • Achieve top line for the brands as per budgets
  • Control shrinkage, damage & expiry
• Customer
  • Mystery audit
  • Ensure excellent customer service
  • Achievement of customer service TATs (APL and APM concepts)
• Process
  • Planogram & retail standards adherence
  • Grooming, attendance & punctuality
• People
  • Values and CREATE behaviors
  • Developing self