Senior Consulting Manager(DPO)

HCL Technologies Limited; Chennai District; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

HCLTech is seeking an Engagement Manager for Business Process Reengineering and Transformation in Chennai. You will lead end-to-end BPR and automation initiatives, coordinating cross-functional teams and client stakeholders to deliver measurable business outcomes.

You will drive as-is and to-be designs, value streams, and ROI-driven business cases. This role requires 12–16 years of experience, a Lean Six Sigma Black Belt, PMP, and strong client-facing skills.

Qualifications

• 12–16 years of experience in BPR, process consulting, or transformation delivery.
• Certified Lean Six Sigma Black Belt with DMAIC/DMADV project delivery.
• Proficiency in VSM, process modelling, and automation tools.

Responsibilities

• Lead full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
• Drive current-state and future-state design and transformation roadmaps.
• Own VSM workshops, process decomposition, and opportunity identification.
• Manage delivery timelines, resources, risks, and stakeholder communication.
• Collaborate with solution architects and automation developers for alignment.
• Develop business cases, ROI models, and benefits realization frameworks.
• Serve as primary client contact, handling expectations and escalations.
• Guide SIPOC, FMEA, RCA, and Control Chart analyses across workstreams.
• Contribute to proposal development, effort estimation, and solution structuring.
• Coach and mentor juniors in Lean Six Sigma and BPR methodologies.

Skills

Value Stream Mapping

DMAIC/DMADV

Program management

Stakeholder management

Process mining

Education

Lean Six Sigma Black Belt

PMP

Design Thinking Practitioner

Tools

UiPath

Blue Prism

Power Automate

Celonis

Job description

Engagement Manager – Business Process Reengineering & Transformation

Positions to be filled – 2

Department

Business Process Reengineering (BPR) & Transformation

Reports To

Travel Requirement

Yes – Domestic and International (client-facing, onsite engagements)

Required Certifications

Lean Six Sigma Black Belt | PMP | Design Thinking Practitioner

ABOUT THE ROLE

The Engagement Manager is accountable for end-to-end execution and delivery of BPR and automation transformation engagements, managing internal stakeholders and external client relationships, solution design, and cross-functional delivery teams. The role bridges strategy and execution, ensuring programs deliver measurable business outcomes.

Key Responsibilities

• Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
• Drive current-state (As-Is) assessment, future-state (To-Be) design, and transformation roadmap development.
• Own Value Stream Mapping (VSM) workshops, process decomposition, and opportunity identification exercises.
• Manage delivery timelines, resource plans, risk registers, and stakeholder communication plans.
• Collaborate with solution architects and automation developers to ensure technical alignment with business requirements.
• Develop business cases, ROI models, and benefit realization frameworks for automation and BPR initiatives.
• Serve as the primary client point-of-contact, managing expectations and escalations effectively.
• Guide SIPOC, FMEA, RCA, and Control Chart analyses across transformation workstreams.
• Contribute to proposal development, effort estimation, and solution structuring for new opportunities.
• Coach and mentor junior team members in Lean Six Sigma and BPR methodologies.

Skill Requirements

• 12–16 years of experience in BPR, process consulting, or transformation delivery in BFSI / Healthcare.
• Certified Lean Six Sigma Black Belt with demonstrated DMAIC / DMADV project delivery.
• Proficiency in VSM, process modelling, and process mining tools.
• Familiarity with automation platforms (UiPath, Blue Prism, Power Automate) and AI-enabled BPM solutions.
• Excellent client-facing communication, facilitation, and presentation skills.

Other Requirements

CORE COMPETENCIES & SKILLS

Value Stream Mapping

DMAIC / DMADV

Program & Stakeholder Management

Business Case & ROI Development

Process Mining (Celonis and similar tools)

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.