Senior Client Servicing

Prographer; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Fast-paced, collaborative work culture

Career growth and learning opportunities

Exposure to innovative marketing & tech solutions

Job summary

Prographer is seeking a Senior Client Servicing Executive in Bengaluru. This role involves optimizing operational workflows and managing client expectations. You will ensure smooth project delivery and enhance relationships with vendors while maintaining compliance and standards.

The ideal candidate must have 2-4 years of experience in operations management, strong analytical skills, and be tech-savvy to handle various tools for project management and client communication. Benefits include a fast-paced work culture and career growth opportunities.

Qualifications

• 2-4 years in operations management, preferably in marketing, agency, or service industries.
• Strong project management, vendor management, and data analysis abilities.
• Solution-oriented with sharp analytical thinking and passion for continuous improvement.
• Excellent interpersonal and stakeholder management skills.
• Comfort with tools for project management, data reporting, and client communication.

Responsibilities

• Oversee and enhance operational workflows to maximize efficiency and reduce costs.
• Manage vendors and ensure smooth, timely delivery of client projects across verticals.
• Evaluate department performance, identify gaps, and propose improvements with a focus on data-driven decisions.
• Build strong partnerships with vendors and ensure superior service delivery to clients.
• Ensure adherence to company policies, operational standards, and regulatory guidelines.
• Support junior team members and foster a collaborative, high-performance operations culture.

Skills

Data Analysis & Reporting

Project Management

Compliance & Quality Assurance

Communication & Problem Solving

Job description

Job Title: Senior Client Servicing Executive

Experience: 2 - 4 Years

Employment Type: Full-Time

Join archVi – Where Design Shapes Real Estate Brilliance!

About archVi:

Welcome to archVi, the Proptech powerhouse redefining how real estate is showcased and experienced. We bring properties to life through platform-independent, immersive solutions— from 3D visualization and virtual tours to branding, video production, and cutting-edge AI insights.

Headquartered in Bengaluru, we are the trusted marketing partner to top real estate developers including Puravankara, Sumadhura, Shriram, Sowparnika, ELV, Concorde, Mantri, SNN, and more.

Your Mission as a Senior Client Servicing Executive

Partner. Strategize. Deliver.

You will be the critical link between our clients and our creative, operations, and production teams. Your mission? Build trust, manage expectations, and deliver extraordinary experiences that keep our clients coming back. From onboarding to project delivery, your role ensures we not only meet but exceed client expectations.

What You Will Do:

• Optimize Processes – Oversee and enhance operational workflows to maximize efficiency and reduce costs.
• Lead Project Delivery – Manage vendors and ensure smooth, timely delivery of client projects across verticals.
• Analyze & Innovate – Evaluate department performance, identify gaps, and propose improvements with a focus on data-driven decisions.
• Vendor & Client Management – Build strong partnerships with vendors and ensure superior service delivery to clients.
• Compliance & Standards – Ensure adherence to company policies, operational standards, and regulatory guidelines.
• Mentor & Guide – Support junior team members and foster a collaborative, high-performance operations culture.

What You Bring:

• Experience: 2-4 years in operations management, preferably in marketing, agency, or service industries.
• Skills: Strong project management, vendor management, and data analysis abilities.
• Mindset: Solution-oriented with sharp analytical thinking and a passion for continuous improvement.
• Communication: Excellent interpersonal and stakeholder management skills.
• Tech-Savvy: Comfort with tools for project management, data reporting, and client communication.

Skills Required:

• Data Analysis & Reporting
• Project Management
• Compliance & Quality Assurance
• Communication & Problem Solving

Note: Real Estate Experience will be an added advantage.

Benefits:

• Fast-paced, collaborative work culture
• Career growth and learning opportunities
• Exposure to innovative marketing & tech solutions

Ready to Champion Client Success at archVi?

Be the face of excellence. Drive client delight. Fuel creative success.