Client Servicing

Prographer; Bengaluru; On-site; INR 400,000 - 800,000; Full time

Job summary

Prographer in Bengaluru is seeking a Client Servicing Executive to enhance client satisfaction and drive business growth. Your role involves managing client relationships, overseeing projects from start to finish, and making data-driven recommendations. Ideal candidates will have 3 to 5 years of experience in client servicing and excellent communication skills. Proficiency with CRM tools and Microsoft Office is essential. Immediate joiners preferred. Send your CV to [e-mail].

Qualifications

• 3 to 5+ years of experience in client servicing, account management, or project management.
• Proven ability to build and maintain strong client relationships.
• Excellent communication, negotiation, and problem‑solving skills.

Responsibilities

• Serve as the primary point of contact for key clients.
• Oversee multiple projects from initiation to completion.
• Analyze business requirements and monitor project performance.

Skills

Client relationship management

Project management

Analytical thinking

Communication skills

Problem-solving

CRM tools proficiency

Education

Graduation in any Stream

Tools

Microsoft Office Suite

Project management software

CRM tools

Job description

archVi is a leading Proptech company transforming real estate showcasing with a customer-centric approach. Headquartered in Bengaluru, we empower top developers, stakeholders, and customers with platform-independent immersive experiences that enhance engagement, convenience, and decision‑making.We provide end‑to‑end marketing solutions to real estate developers. Our services include immersive 3D visualization, branding, designing, photoshoots, video shoots, and all other marketing collateral. Some of our prominent clients include Puravankara, Sumadura, Shriram, Sowparnika, ELV, Concord, Mantri, SNN, and others.

Our cutting‑edge technology—spanning 3D visualization, virtual tours, and AI‑driven insights—helps developers create interactive and engaging property presentations, building trust and accelerating sales.

Experience:Freshers or 0-1 years experience

Qualification:Graduation in any Stream

Notice Period:Immediate Joiner

Job Description

We are looking for a Client Servicing Executive to help implement effective processes across the company and drive business growth. The candidate will be responsible for ensuring seamless communication between clients and internal teams, enhancing client satisfaction, and improving service efficiency.

Key Responsibilities

Client & Relationship Management

• Serve as the primary point of contact for key clients, ensuring strong relationships and long‑term partnerships.
• Understand client business objectives, challenges, and expectations to provide tailored solutions.
• Regularly communicate with clients to provide updates, gather feedback, and address concerns.
• Identify opportunities to upsell or cross‑sell services, contributing to business growth.

Project & Operations Management

• Oversee multiple projects from initiation to completion, ensuring timely and quality delivery.
• Coordinate with internal teams (design, content, marketing, etc.) to ensure project alignment with client expectations.
• Manage vendors, negotiate contracts, and ensure seamless execution of outsourced work.
• Identify operational inefficiencies and suggest improvements to enhance workflow and reduce costs.
• Ensure compliance with company policies, industry standards, and client‑specific requirements.

Strategic Planning & Reporting

• Analyze business requirements, market trends, and client needs to provide data‑driven recommendations.
• Monitor and report on project performance, client satisfaction, and financial outcomes.
• Collaborate with senior management to develop strategies for improving client servicing and retention.
• Conduct post‑project evaluations to assess successes and areas for improvement.

Key Skills & Requirements

• 3 to 5+ years of experiencein client servicing, account management, or project management.
• Proven ability tobuild and maintain strong client relationships.
• Excellentcommunication, negotiation, and problem‑solving skills.
• Stronganalytical thinkingwith the ability to interpret data and suggest business improvements.
• Ability tolead and mentor junior team members, fostering a collaborative work environment.
• Experience in handlingmultiple projects simultaneouslywith a detail‑oriented approach.
• Proficiency inCRM tools, project management software, and Microsoft Office Suite.

Project management and effective communication are essential operation executive skills. To succeed in this role, you should also be a good problem‑solver with sharp, analytical thinking. We'd like to meet you if you are result‑oriented and have excellent organizational skills.

Send your Curriculum Vitae and portfolio through our mail at [e-mail]