Senior Business Implementation Consultant

Keka Inc.; NTR; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Keka Inc. seeks a Senior Business Implementation Consultant to drive business requirements, solution design, and testing for HCM projects. You will lead functional workshops, guide cross-functional delivery, and ensure client success across learning and talent modules.

Ideal candidates have 10+ years in consulting, strong communication, and experience with Cornerstone OnDemand or LMS platforms. This is a full-time role based in India with US time-zone alignment.

Qualifications

• 10+ years of consulting in HCM space with 7+ years on large projects.
• Clear and professional communication; strong writing skills.
• Experience with Cornerstone OnDemand or LMS/HCM products.

Responsibilities

• Lead business requirements gathering, gap analysis and testing.
• Develop and recommend functional solutions aligned to client goals.
• Facilitate workshops and lead delivery streams within programs.
• Provide functional leadership to clients and cross-functional teams.
• Oversee testing, validation, and post-implementation support.
• Train administrators and guide learning/talent implementations.

Skills

HCM consulting

Communication

Presentation

Problem solving

Team collaboration

Customer satisfaction

Initiative

Interpersonal skills

Microsoft Office

LMS/HR tech knowledge

Education

Business degree with technical minor preferred

Tools

Cornerstone OnDemand

Odoo

Job description

Senior Business Implementation Consultant

10+ Years

Full-Time

ROLE DETAILS

Department: Professional Services (PS)

Job Type: Full-Time, Permanent

Shift Timings: US Time Zone

DUTIES & RESPONSIBILITIES

• Focus on business requirements gathering, functional solutions, and testing, including conducting business requirement analysis and gap analysis.
• Develop and recommend solutions and strategies for functional solutions based on the analysis of customer business goals, objectives, needs, and existing business workflow.
• Use industry expertise to spot gaps and pitfalls in business requirements and existing customer processes and steer customers toward an optimal solution.
• Identify and recommend solutions to meet client business requirements, guiding customers through functional options thoroughly.
• Facilitate and lead business process and configuration workshops.
• Work with the Phenom Cloud Project Manager to define the optimum project delivery strategy and plan.
• Provide functional and business leadership to the client as well as the cross-functional delivery team.
• Lead testing and validation of business requirements and functional solutions.
• Work with internal groups to define, deliver, and assist with post-implementation issues.
• Lead specific workstreams within larger implementation programmes.
• Facilitate and lead the delivery of administrator training.
• Provide consulting on the functionality of the Cornerstone OnDemand and Odoo applications and industry best practices.
• Dedicate internal-facing effort (approximately 10% of the role) to ensure best practices, functioning as a subject‑matter expert in relevant areas.
• Oversee and guide Learning (and Talent, where required) implementation projects.
• Meet utilization requirements and other KPIs related to individual and practice performance.

SKILLS & REQUIREMENTS

• 10 or more years of consulting experience in the HCM space, with more than 7 years of consulting experience in medium/large-scale projects; alternatively, experience on the customer side owning an LMS/HCM product.
• Communication: clear and understandable; articulates complex topics well; presents professionally; strong writing skills.
• Problem Solving: analyzes problems logically to identify root causes; seeks input from a wide range of sources and asks insightful questions.
• Presentation: able to command customer confidence as a subject‑matter expert; drives the group to the best applicable solution by applying in-depth product and industry best practices.
• Presentation: projects confidence to help customers make the right decisions, utilizing Cornerstone and industry best practices; able to lead a group discussion.
• Presentation: able to engage with prospective customers during the scope discovery phase and drive discussion towards controlling project scope and schedules.
• Team Collaboration: contributes to overall team success in delivery and pre‑sales scenarios; drives the team to complete tasks on schedule and to a high standard of quality.
• Team Collaboration: provides support and guidance to consultants and analysts.
• Customer Satisfaction: understands the fundamentals of customer satisfaction for the software business; establishes trusting relationships with customers.
• Customer Satisfaction: continuously improves and seeks positive feedback from customers and internal stakeholders.
• Initiative: manages tasks with minimal supervision; leads and completes projects with complex customer requirements.
• Initiative: proactively spots and prevents project issues; manages risks and issues resolution; able to lead projects with premier clients.
• Deep subject‑matter expertise in relevant practice areas (e.g., learning management, talent management).
• Strong interpersonal skills and a high level of organizational skill, with the ability to coordinate the work of others.
• Degree with a Business major and Technical minor preferred; proficiency with Microsoft Office and understanding of the basic Cornerstone technology platform.