Senior Business Development Associate

Impact Guru; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

CarePal Money is seeking a proactive Business Development Associate to expand hospital partnerships and drive patient lending referrals across India. You will identify and onboard hospitals, clinics, and diagnostic centers, and nurture long-term relationships to grow CarePal Money and ImpactGuru offerings.

In this role you will visit partner hospitals, explain loan and crowdfunding options, generate leads among patients, and coordinate with internal teams to close deals.

Qualifications

• Graduate in any discipline (MBA preferred but not mandatory).
• 1-5 years in business development, sales, or partnerships in healthcare, fintech, insurance, or financial services.
• Fluency in English and Hindi is mandatory.
• Travel: Comfortable with regular local travel for partner meetings and field visits.
• Proficient with CRM tools, mobile apps, and digital onboarding tools.
• Strong interpersonal, communication, and relationship-building skills.
• High ownership, goal-oriented, and self-motivated to work in a fast-paced, target-driven environment.

Responsibilities

• Build, maintain, and strengthen long-term relationships with hospital management, doctors, finance departments, patient coordinators, and support staff.
• Engage directly with patients and their families at hospital premises to understand financial needs and explain loan and crowdfunding options.
• Track daily leads, referrals, conversions, and disbursals; share updates with managers on pipeline status.

Skills

Business development

Sales

Partnerships

CRM tools

Communication

English

Hindi

Education

Graduate degree

MBA (preferred)

Tools

CRM software

Mobile apps

Digital onboarding tools

Job description

Business Development Associate

CarePal Money www.carepalmoney.com

CarePal Money is a healthcare-focused Lending Service Provider (LSP) offering patient-centric financing solutions. In partnership with RBI-regulated entities/NBFCs, we provide flexible, pocket-friendly EMIs to cover your healthcare needs. Our goal is to make elective medical treatments accessible and affordable, ensuring transparency and customer satisfaction. Tech-enabled medical lending platform offering instant patient financing solutions in partnership with top hospitals, diagnostic centers, and clinics across India.

Role Overview:

We are seeking a dynamic and driven Business Development Associate to join our growing team in Mumbai. You will be responsible for identifying and onboarding new healthcare partners including hospitals, clinics, and diagnostic centers and nurturing long-term relationships to drive patient loan referrals and business growth.

Key Responsibilities

Hospital Relationship Management

• Build, maintain, and strengthen long-term relationships with hospital management, doctors, finance departments, patient coordinators, and support staff.
• Act as the primary point of contact for all hospital stakeholders regarding CarePal Money (patient financing) and ImpactGuru (crowdfunding) offerings.
• Conduct regular on-site visits to assigned hospitals ensure high visibility and recall for CarePal Groups services.
• Drive awareness of patient financing and crowdfunding solutions within the hospital ecosystem through in-person meetings, standees, brochures, and staff training.

Patient Engagement & Lead Generation

• Engage directly with patients and their families at the hospital premises to understand their financial needs during medical emergencies.
• Generate leads by identifying financially stressed patients and offering suitable solutions via CarePal Money (instant medical loans) or ImpactGuru (medical crowdfunding).
• Explain loan and crowdfunding eligibility, process, documentation, and benefits to patients in a compassionate and empathetic manner.
• Guide patients through the application processassist with documentation, form submissions, and connect them with internal support teams for faster closures.

Conversion & Performance Tracking

• Drive maximum patient referral volume from each hospital by building rapport and trust with frontline medical staff and hospital coordinators.
• Coordinate with internal telesales, credit, and operations teams to ensure swift turnaround on leads and timely updates to patients.
• Track daily leads, referrals, conversions, and disbursals to measure performance and identify areas for improvement.
• Share regular updates with reporting managers on referral pipeline status, conversion ratios, and hospital-level activity metrics.

Mandatory Requirements

• Education: Graduate in any discipline (MBA preferred but not mandatory)
• Experience: 1-5 years in business development, sales, or partnerships in healthcare, fintech, insurance, or financial services
• Languages: Fluency in English and Hindi is mandatory
• Travel: Comfortable with regular local travel for partner meetings and field visits
• Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools
• SoftSkills: Strong interpersonal, communication, and relationship-building skills
• Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced, target-driven environment