SENIOR BUSINESS ANALYST MANAGER

HSBC Holdings plc; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

HSBC is seeking a Senior Business Analyst Manager to join its Securities Services AML team in India. The role focuses on onboarding due diligence, KYC/EDD, transaction monitoring and sanctions screening within Transfer Agency operations.

You will lead cross‑functional analysis, design practical controls, and guide investor risk classification and remediation across funds and jurisdictions, partnering with Compliance, Risk and Technology.

Qualifications

• Significant experience in AML, KYC, financial crime compliance or Transfer Agency operations.

Responsibilities

• Provide subject matter expertise on AML in the Transfer Agency onboarding, DD, and screening.
• Key point of contact for complex AML matters with operations, clients, Compliance and Risk.
• Interpret AML regulations and policies and translate them into practical procedures.
• Guide complex investor onboarding, due diligence, EDD, ownership structures and risk classification.
• Support AML-related remediation, overdue reviews, and documentation.
• Ensure consistent AML controls across funds, jurisdictions and service teams.
• Lead business analysis across Projects in HSBC Securities Services AML space.
• Define outcomes, scope, acceptance criteria and traceability throughout change lifecycle.
• Lead current-state and target-state assessments, gap analysis and process redesign.
• Identify dependencies, risks and control gaps across multiple stakeholders.
• Build relationships with senior stakeholders and communicate to executive forums.
• Facilitate workshops and design sessions; promote high-quality analysis.
• Manage and coach Business Analysts as needed.

Skills

AML

KYC

Financial crime

Transfer Agency

Stakeholder mgmt

Regulatory compliance

Data analysis

Project governance

Education

Relevant degree or qualification in Business Analysis/Finance

Tools

JIRA

Confluence

Job description

Job title: SENIOR BUSINESS ANALYST MANAGER

• If you’re looking for a career where you can make a meaningful difference, join HSBC and discover how valued you’ll be. As one of the world’s largest banking and financial services organisations, HSBC operates across 62 countries and territories.
• We aim to be where the growth is—enabling businesses to thrive, economies to prosper and people to fulfil their hopes and realise their ambitions.
• We’re seeking an experienced professional to join our Securities Services team as SENIOR BUSINESS ANALYST MANAGER

In this role, you will:

• Provide subject matter expertise on AML in the Transfer Agency space – encompassing AML onboarding due diligence (DD) expertise (hands‑on onboarding KYC/EDD, risk assessment, approvals), and broader AML SME coverage, including transaction monitoring (TM) and sanctions/PEP screening.
• Key point of contact for complex AML matters, supporting operational teams, clients, Compliance, Risk and other relevant stakeholders
• Interpret applicable AML regulations, regulatory guidance, internal policies and client-specific requirements, translating them into practical operational procedures.
• Provide guidance on complex investor onboarding, customer due diligence, enhanced due diligence (EDD), beneficial ownership, ownership and control structures, and investor risk classification
• Support the management of AML-related operational exceptions, overdue reviews, outstanding documentation and remediation activities.
• Ensure consistent application of AML controls across relevant funds, jurisdictions, investor categories and service delivery teams.
• Lead and carry out business analysis across multiple strategic Projects and Programmes within HSBC Securities Services within the AML space.
• Define business outcomes, scope, requirements, acceptance criteria and traceability throughout the end-to-end change lifecycle.
• Lead and carry out current-state and target-state assessments, gap analysis, process redesign, impact assessments and implementation planning.
• Translate complex business, regulatory, operational and financial crime requirements into practical, scalable and well‑controlled solutions.
• Identify dependencies, risks and control gaps across Operations, Compliance, Financial Crime, Risk, Technology, data teams, clients and third parties.
• Build strong relationships with senior stakeholders and communicate complex information clearly to executive forums, governance committees and delivery teams.
• Facilitate workshops, interviews, design sessions and decision forums; challenge constructively and influence outcomes.
• Manage, coach and provide direction to Business Analysts where required, promoting consistent and high‑quality analysis practices.

To be successful you will:

• Significant experience in AML, KYC, financial crime compliance or Transfer Agency operations within asset management, fund administration, banking or financial services.
• Demonstrate practical experience in AML and Transaction Monitoring change, such as requirements definition, process and control design, alert management, investigations or financial crime transformation.
• Be proficient in requirements elicitation and management, process mapping, gap and impact analysis, stakeholder analysis, user stories, functional and non-functional requirements, data analysis, acceptance criteria and business readiness.
• Have experience working across AML, Financial Crime Compliance, Operations, Risk, Technology and data teams, including global teams and third‑party providers.
• Demonstrate strong delivery governance, with experience managing scope, plans, risks, issues, dependencies, change control, testing and business acceptance.
• Communicate clearly and confidently, with strong facilitation, presentation, influencing, negotiation and decision‑making skills.
• Be able to turn complex information and large data sets into meaningful insights, practical recommendations and clear management information.
• Plan and prioritize effectively in a fast‑moving environment while balancing client, commercial, regulatory, operational and risk considerations.
• Work independently and collaboratively across functions, regions and time zones, showing resilience, adaptability, ownership and professional integrity.
• Be experienced with JIRA and Confluence, or equivalent delivery and collaboration tools.
• Ideally hold a relevant degree or recognized qualification in Business Analysis, project management, change management or financial crime.
• Role‑model HSBC’s values by fostering inclusion, accountability, transparency, continuous improvement and a strong risk and control culture.

Hsbc.com/careers

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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