Senior Business Analyst

Webandcrafts; India; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Webandcrafts is seeking a skilled Business Analyst/Product professional to lead requirements gathering, product planning, and stakeholder collaboration across teams. You will translate business needs into technical solutions and manage backlogs to drive outcomes.

In this role you will mentor juniors, apply Agile practices, track KPIs, and collaborate with Sales, Marketing, and Tech to shape the product roadmap and deliver high-quality products aligned with business goals.

Qualifications

• Graduates with IT background preferred and understanding of SDLC.
• Strong ability to create use cases, user stories, and acceptance criteria.
• Experience in market research and competitive analysis.
• Proven track record of managing product backlogs and stakeholder alignment.

Responsibilities

• Lead requirements gathering with users, leadership, SMEs, and teams.
• Conduct market and competitor analysis to guide strategy.
• Collaborate with Sales to understand client requirements.
• Create BRD, SRS, and user stories; review junior analysts' work.
• Oversee artifacts like personas, journeys, and workflows.
• Own the product backlog and agile development cycles.
• Mentor juniors in backlog management and meetings.
• Define and track KPIs to measure product success.
• Translate market needs into product features and roadmap.

Skills

SDLC understanding

Agile practices

Product lifecycle management

Backlog management

Stakeholder collaboration

Data analysis

Mentoring juniors

KPI tracking

User stories writing

Requirements gathering

Education

Bachelor's degree in IT or related field

Tools

JIRA

Confluence

Trello

Asana

Zoho Sprints

ProductPlan

Roadmunk

Microsoft Visio

Lucidchart

Figma

Job description

We are looking for a skilled and strategic Business Analyst/Product professional to lead requirement gathering, product planning, and stakeholder collaboration. The ideal candidate will have a strong understanding of the software development lifecycle, Agile practices, and product lifecycle management, with the ability to translate business needs into effective technical solutions. This role requires excellent communication, analytical thinking, and experience in managing product backlogs, mentoring teams, and driving data-driven decisions to deliver high-quality products aligned with business goals.

Responsibilities

• Lead and oversee the requirements-gathering process with end users, customer leadership, subject matter experts, and internal teams.
• Conduct high-level market research and competitor analysis to inform product strategy and identify opportunities for differentiation and improvement.
• Collaborate with the sales team to understand client requirements and business needs.
• Conduct detailed requirements-gathering sessions with potential clients to identify their needs and objectives.
• Create, review, and approve detailed Business Requirements Documents (BRD), System Requirements Specifications (SRS), and user stories created by junior business analysts.
• Collaborate with the development and design team to design solutions that meet the client’s requirements and technical feasibility.
• Oversee the creation and management of product artifacts such as personas, user journey maps, and workflow diagrams by junior team members. Ensure these artifacts are used effectively to inform development and align with user needs and business goals.
• Oversee the continuous refinement of the product roadmap based on market analysis, client feedback, and strategic priorities.
• Own the product backlog and agile development cycles.
• Coordinate development activities to ensure alignment with the product roadmap and stakeholder expectations.
• Mentor juniors in effective backlog management practices.
• Manage relationships with internal stakeholders such as the Tech team, Sales, Marketing, and Leadership.
• Facilitate and oversee team meetings, including design and refinement sessions, daily stand-ups, sprint planning, reviews, and retrospectives. Ensure junior team members are effectively facilitating and contributing to these meetings.
• Lead and oversee junior team members in, identifying risks and issues, and implementing mitigation strategies to ensure timely delivery.
• Provide technical direction and support to the team, ensuring adherence to best practices, and quality benchmarks.
• Define and track key performance indicators (KPIs) to measure product success and team performance.
• Use data and analytics to make informed decisions, drive continuous improvement, and optimize processes.
• Mentor junior team members in performance monitoring and improvement techniques.
• Analyze existing business processes to identify areas for optimization and efficiency gains.
• Ensure that releases are well-coordinated, meet user needs, and align with business objectives.
• Develop a deep understanding of the product, industry, and market.

Requirements

• Any Graduates preferably from an IT background.
• Proficiency in data analysis and interpretation.
• Strong verbal and written communication skills for stakeholder interaction.
• Excellent presentation skills to convey ideas and findings effectively.
• Understanding of software development lifecycle (SDLC).
• Deep understanding of business processes and industry standards.
• Ability to align IT solutions with business goals and define product vision, strategy, and roadmap.
• Proficiency in creating use cases, user stories, and acceptance criteria.
• Ability to create process models, flowcharts, and UML diagrams.
• In-depth knowledge of product lifecycle management.
• Skills in managing relationships with internal and external stakeholders.
• Ability to prioritize features and requirements based on business value.
• Strong understanding of Agile principles and practices.
• Experience in running Scrum meetings and working with Scrum teams.
• Proficiency in creating, prioritizing, and managing product backlogs.
• Expertise in writing clear and actionable user stories.
• Skills in conducting market research and competitive analysis.
• Ability to translate market needs into product features.
• Strong decision-making skills to determine the best course of action for product development.
• Familiarity with tools like JIRA, Confluence, Trello, Asana, Zoho Sprints, ProductPlan, or Roadmunk.
• Proficiency with modelling and documentation tools like Microsoft Visio, Lucidchart, Microsoft Word, or Google Docs.
• Proficiency in Figma, Balsamiq, or Adobe XD.
• Use of collaboration and communication tools like Slack, Microsoft Teams, or Zoom.
• Dissect complex business problems and identify solutions.