Business Analyst

Samyak Infotech Pvt Ltd.; Ahmedabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Samyak Infotech Pvt Ltd. in Ahmedabad invites an experienced Business Analyst to translate customer needs into clear PRD/BRD/SRS, conduct demos and workshops, and collaborate with product and development teams to deliver high-quality software.

You will research market trends, perform competitor analyses, and identify pain points to drive product improvements. Strong analytical and communication skills, plus Agile experience, will help you succeed.

Qualifications

• Develop user stories, use cases, and process flow diagrams.
• Facilitate clear understanding of requirements and provide regular project updates.
• Assist in test plan creation and participate in User Acceptance Testing (UAT).
• Propose process and product improvements, stay updated on industry trends, conduct relevant product/market research, and contribute to best practices and methodologies.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in requirement gathering, documentation techniques, and tools like Azure, JIRA, Confluence, and Microsoft Office.
• Detail-oriented and organized.
• Ability to work independently and manage multiple priorities.
• Experience working with PRD, BRD, SRS and Agile processes.
• Customer focused, with high standards for quality and value.
• Experience in Logistics & Supply Chain, Pharma & Manufacturing domains is a plus.
• Experience in a product-based company or on software products is preferred.

Responsibilities

• Document business processes, requirements, and business cases in non-technical language.
• Conduct demos and workshops for requirements gathering and validation with internal and external experts.
• Collaborate with stakeholders and development teams to deliver high-quality software solutions.
• Conduct product research and competitor analysis to understand market requirements and opportunities for improvement.
• Deep dive into customer behaviour to identify product/business solutions.
• Translate customer pain points into product requirements, feature enhancements, and process improvements.
• Take part in implementing new systems, products, and processes.
• Support and remodel customized software solutions.
• Research industry trends to support product decisions.

Skills

User stories

Use cases

Process flow diagrams

Analytical thinking

Communication skills

Requirement gathering

Documentation techniques

Agile methodologies

Product research

Market research

Competitor analysis

PRD/BRD/SRS

Stakeholder management

Tools

Azure

JIRA

Confluence

Microsoft Office

Job description

Experience

• 3+ years of Business Systems Analysis experience for large projects or programs of work, preferably with product-based software solutions.
• Experience working on software products and understanding product requirements, customer needs, and product improvements.
• Experience in product research, market research, competitor analysis, and identifying customer/business pain points.
• Roles & Responsibilities
• Experience in the development of documentation of business processes, requirements, and business cases in non-technical language, clearly articulating benefits.
• Experience conducting demos and workshops for requirements gathering and validation, including working with both internal and external technical experts.
• Knowledge of information systems development, testing principles, and project methodologies.
• Define best practices for solution design, solution development, systems configuration, issue identification, and resolution.
• Collaborating with stakeholders and development teams to deliver high-quality software solutions.
• Conduct product research and competitor analysis to understand market requirements, customer expectations, and opportunities for product improvement.
• Deep dive into a variety of ad hoc questions related to customer behaviour to get to the root of the problem and identify potential product/business solutions.
• Identify customer pain points and translate them into product requirements, feature enhancements, and process improvements.
• Take part in implementing new systems, products, and processes.
• Take part in supporting and remodelling/redesigning customized software solutions.
• Work closely with product and development teams to understand existing product capabilities and identify areas for improvement.
• Research industry trends and emerging solutions to support product and business decisions.

More Specifically, We Are Looking for The Following Qualifications

• Develop user stories, use cases, and process flow diagrams.
• Facilitate clear understanding of requirements and provide regular project updates.
• Assist in test plan creation and participate in User Acceptance Testing (UAT).
• Propose process and product improvements, stay updated on industry trends, conduct relevant product/market research, and contribute to best practices and methodologies.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in requirement gathering, documentation techniques, and tools like Azure, JIRA, Confluence, and Microsoft Office.
• Detail-oriented and organized.
• Ability to work independently and manage multiple priorities.
• Strong business acumen and customer-focused mindset.
• Working experience on Product Requirements Document (PRD), BRD, SRS, and Agile processes.
• Customer focused, setting high standards for quality and value. Work in a systematic and methodical manner, consistently achieving goals.
• Able to adapt to change, accept new ideas and initiatives, and make positive use of the opportunities presented.
• Establishes and maintains constructive and collaborative business relationships with all business areas.
• Experience working closely with Logistics & Supply Chain, Pharma & Manufacturing domains will be an added advantage.
• Experience working in a product-based company or on software products will be preferred.
• Ability to independently research products, competitors, market trends, and customer requirements and provide meaningful insights to the team.