Senior Business Analyst

JK Tech; Bengaluru; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

JK Tech is seeking a seasoned Business Analyst for the Retail & E-commerce domain to drive end-to-end requirements, workshops, and discovery sessions. You will translate complex challenges into clear specifications and collaborate with data scientists to deliver AI-enabled retail solutions.

Ideal candidates have strong data analysis skills (Excel, SQL, Python basics) and experience across merchandising, inventory, pricing, and omnichannel analytics.

Qualifications

• Lead end-to-end business requirements gathering with stakeholders.
• Translate complex retail challenges into clear requirements.
• Knowledge of AI/ML concepts in retail context and data-driven solutions.
• Create user journeys, data flows, and functional specs.
• Collaborate with data architects, engineers, and data scientists.
• Experience with retail domain across merchandising, ecommerce, supply chain, pricing etc.

Responsibilities

• Lead end-to-end requirements workshops and discovery sessions.
• Translate business challenges into structured requirements and specs.
• Identify AI/ML opportunities and build business cases with data insights.
• Design data flows, user journeys, and technical specifications.
• Work with data teams to ensure feasible, scalable solutions.
• Collaborate with stakeholders and cross-functional teams through project lifecycle.

Skills

Excel

SQL

Python basics

Data analysis

Data visualization

Education

Bachelor’s or Master’s degree in Business, Data/Analytics, Engineering, or related field

Tools

Azure

AWS

GCP

Job description

Are you a Business Analyst with strong experience in the Retail & E-commerce domain? We’d love to hear from you!

Detailed JD :

Key Responsibilities

1. Business Requirements & Solution Design

• Lead end-to-end business requirements gathering, stakeholder workshops, and discovery sessions
• Translate complex retail business challenges into clear, structured, and prioritized requirements
• Design cutting-edge AI/ML and data-driven solutions across retail functions such as merchandising, Ecommerce, supply chain, marketing, store ops, pricing etc
• Develop user journeys, process flows, data flows, and functional specifications
• Partner with data architects, data engineers, and data scientists to shape scalable and feasible solutions

2. Data Analysis & Data Quality Assessment

• Analyze large and complex retail datasets to uncover trends, patterns, and anomalies. Identify data quality issues, root causes, and potential business impacts

3. AI/ML Use Case Identification & Value Realization

• Identify and evaluate high-impact AI/ML opportunities across retail (e.g., demand forecasting, recommendation engines, markdown optimization, inventory optimization, churn prediction)
• Create business case assessments by diagnosing process inefficiencies using data insights and operational assessments and recommend improvements by leveraging automation, AI, predictive analytics, and data-driven workflow
• Partner with data science teams to translate business needs into ML problem statements and success metrics
• Lead creation of client proposals, solution decks, RFP responses, and use case catalogs
• Support sales teams with solutioning, effort estimation, and value proposition development

6. Cross-Functional Collaboration

• Collaborate closely with technical teams, retail business stakeholders, PMO, UX designers, and leadership
• Ensure alignment throughout the project lifecycle—from ideation to deployment

Required Skills & Experience

Technical & Analytical

• Strong proficiency in data analysis tools (Excel, SQL, Python basics preferred)
• Exposure to AI/ML concepts, model lifecycle, and data science workflows and ability to interpret ML outputs, KPIs, and performance metrics
• Knowledge of cloud platforms (Azure, AWS, GCP) is a plus

Retail Domain Expertise

• Deep understanding of end-to-end retail operations, including: Merchandising & Assortment Planning, Inventory & Supply Chain, Pricing & Promotions, Store Operations , Ecommerce, Customer Analytics & Omnichannel Journey

Business & Consulting

• Exceptional requirements elicitation, documentation, and stakeholder management skills
• Experience in designing data-driven and AI-enabled retail solutions
• Strong presentation and storytelling skills for executive audiences
• Ability to create proposal content, value narratives, and solution overviews

Qualification

• Bachelor’s or Master’s degree in Business, Data/Analytics, Engineering, or related field
• 8–12+ years of experience in Retail Consulting, Business Analysis, or Digital Transformation
• Proven experience in AI/ML-led transformation programs is highly desirable
• Experience with mid to large Retailers in Europe or U

Preferred Attribute

• Strategic thinker with the ability to simplify complex concepts
• Curious, innovative mindset with passion for using data & AI to transform businesses
• Ability to work in fast-paced environments and manage multiple initiatives simultaneously
• Excellent communication skills with ability to engage with business stakeholders and internal team

Skill

• Business Acumen Response
• Communication Influencing & Negotiation Skill Design
• Thinking Solutioning Expertise Proactive