Senior Bilingual Technical Interpreter (Japanese/English)

World Wide Technology; India; A distancia; INR 1.200.000 - 2.200.000; Jornada completa

Descripción de la vacante

World Wide Technology, Inc. is seeking a Senior Bilingual Technical Interpreter (Japanese/English) to provide real-time and simultaneous interpretation during quarterly reviews, technical operations, and incident response activities.

The role links internal engineering teams with customer engineers to ensure technical clarity under time pressure. The ideal candidate has native-level Japanese and English, 8+ years in technical interpretation or IT operations, JLPT N1, and flexibility to work in

Formación

• Professional fluency in Japanese and English (verbal and written).
• 8+ years of professional experience in technical interpretation or IT operations.
• Experience in technical environments (support, infrastructure, networking, or systems).
• Ability to interpret complex technical concepts in real time.
• Willingness to participate in a 24/7 on-call rotation.
• JLPT N1 certification is required.

Responsabilidades

• Deliver simultaneous Japanese-English interpretation during live technical discussions with internal and external teams.
• Interpret technical terminology, troubleshooting steps, and engineering intent.
• Support Priority 1 incident bridges and technical escalations as needed.
• Ask clarifying questions to ensure precise understanding across stakeholders.
• Translate written technical updates or summaries.
• Maintain knowledge of relevant systems, platforms, and incident processes.
• Protect confidentiality and uphold professional communication standards.
• Collaborate with engineering and operations to refine workflows.
• Participate in Presales, Practice, or Transition engagements when applicable.

Conocimientos

Japanese English fluency

Real-time interpretation

IT operations experience

Incident response support

On-call readiness

JLPT N1 certification

Herramientas

ITSM tools

Descripción del empleo

Job Summary

The Senior Bilingual Technical Interpreter (Japanese / English) provides real-time and simultaneous Japanese/English language interpretation and communication support during quarterly business reviews, technical operations, engineering discussions, project meetings and high-priority incident response activities. This role bridges communication between internal engineering teams and customer or partner engineers to ensure technical clarity, accuracy, and alignment during time-sensitive situations. The ideal candidate brings strong Japanese/English fluency along with a practical background in IT systems, infrastructure, or technical operations. This position includes participation in a 24/7 on-call rotation to support critical incidents.

Responsibilities

• Deliver simultaneous Japanese English interpretation during live technical discussions with internal and external engineering teams. Also Executive meetings, project meetings, and transition meetings for Japanese English interpretation.
• Accurately interpret technical terminology, troubleshooting steps, and engineering intent.
• Support Priority 1 (P1) incident bridges and technical escalations as needed.
• Ask clarifying questions to ensure precise understanding across stakeholders.
• Translate brief written technical communications, updates, or summaries.
• Maintain working knowledge of relevant systems, platforms, workflows, and incident management processes.
• Protect confidentiality and uphold professional communication standards at all times.
• Collaborate with engineering and operations teams to refine communication workflows.
• Participate in Presales, Practice, or Transition engagements when applicable.

Required Qualifications

• Professional fluency in Japanese and English (verbal and written).
• 8+ years of professional experience in technical interpretation and/or IT operations
• Experience working in a technical environment such as Technical Support, Infrastructure, Networking, Systems Administration, or Engineering Escalation.
• Ability to perform simultaneous interpretation between Japanese and English, accurately conveying complex technical concepts in real time.
• High attention to detail, with strong listening and contextual reasoning skills.
• Comfortable working in fast-paced or high-pressure environments.
• Willingness to participate in a 24/7 on-call rotation.
• JLPT N1 certification (required).

Preferred Qualifications

• NAATI (National Accreditation Authority for Translators and Interpreters) certification.
• Prior experience providing live interpretation in technical or operational settings.
• Familiarity with ITSM tools and structured incident management.
• Experience supporting global or multinational engineering teams.
• Exposure to enterprise infrastructure, cloud platforms, or OEM technologies.
• Additional language skills are a plus.

Working Conditions

• Fully remote role.
• Participation in a 24/7 on-call rotation for high-priority incidents.
• On-call incidents are infrequent but business-critical.
• Some meetings may occur outside standard business hours, including alignment with Japanese business hours.