Senior Batch Specialist

Alight Solutions; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Alight Solutions is seeking a Senior Batch Specialist in Chennai, India. This role involves configuring and maintaining Alight’s Total Benefit Administration™ (TBA) system to meet client needs. Candidates should possess strong knowledge of US Benefits Domain and relevant technical skills.

The ideal candidate will have a Bachelor's degree in computer science or a related field, with hands-on experience in SQL and SAS programming. The position offers an opportunity to mentor new hires and contribute to quality management and effective team communication.

Qualifications

• Strong knowledge of US Benefits Domain (Health Management / Defined Benefits / Defined Contributions).
• Hands‑on experience with SQL (intermediate level), SAS programming, batch processing concepts.
• Ability to debug and troubleshoot system and code issues.

Responsibilities

• Configure, test, and maintain Alight’s Total Benefit Administration™ (TBA) system.
• Ensure smooth batch operations post-implementation and ongoing system stability.
• Mentor and coach new hires on batch configuration and test execution.

Skills

US Benefits Domain knowledge

SQL (intermediate level)

SAS programming

Batch processing concepts

System analysis and testing

Excellent communication skills

Analytical skills

Education

Bachelor's degree in computer science, mathematics, or equivalent

B.Tech / BCA / MCA preferred

Job description

Designation

Senior Batch Specialist

Key Expectations

• Configure, test, and maintain Alight’s proprietary Total Benefit Administration™ (TBA) system to support client requirements
• Deliver accurate analysis and test plans for low to medium complexity projects
• Ensure smooth batch operations post-implementation and ongoing system stability
• Support and monitor automated production jobs, addressing failures and ensuring smooth execution
• Mentor and coach new hires on batch configuration and test execution
• Maintain high standards of quality, accuracy, and compliance while meeting delivery timelines
• Collaborate effectively with global teams and proactively communicate status and risks

Required Skills

• Strong knowledge of US Benefits Domain (Health Management / Defined Benefits / Defined Contributions)
• Hands‑on experience with: SQL (intermediate level), SAS programming, batch processing concepts, system analysis and testing (Unit & Integration)
• Understanding of: SDLC principles, relational database concepts (tables, keys, queries), data flows and batch processing logic, ability to debug and troubleshoot system and code issues
• Excellent written and verbal communication skills
• Strong analytical, problem‑solving, and attention‑to‑detail skills
• Ability to adapt to changing priorities and work independently

Role Description

The Senior Batch Specialist is responsible for configuring, testing, and maintaining Alight’s Total Benefit Administration™ (TBA) system. The role involves delivering accurate analysis and test plans that reflect technical data extraction and coding requirements aligned with client needs.

This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post‑implementation, the role ensures batch operations run smoothly and remain current.

In addition to technical responsibilities, the Senior Batch Specialist plays a key role in coaching and mentoring new associates, contributing to quality management, shared services support, and effective communication across teams.

Detailed Responsibilities

• Production Support, Documentation & Ongoing Task Management – 65%
• Quality Management & Testing – 10%
• Coaching & Mentoring – 10%
• Client & Internal Communication (SDT huddles, touchpoints) – 10%
• Shared Services Support – 5%

Education

• Bachelor’s degree in computer science, mathematics, or equivalent analytical discipline
• B.Tech / BCA / MCA preferred

Experience

• Prior experience with Alight / Aon / Wipro is an added advantage

Behavioral & Cultural Expectations

• Treats everyone with respect and dignity; embraces diversity
• Adheres to the Alight Code of Conduct
• Demonstrates ownership, initiative, and accountability

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.