Senior AV Engineer

HypTechie; Bengaluru; On-site; INR 100,000 - 2,500,000; Full time

Job summary

HypTechie in Bangalore, India seeks a Senior AV Engineer to manage troubleshooting and support for AV systems on-site. You will handle Level 2 and Level 3 issues with Cisco and Microsoft AV environments.

The role involves on-site programming, documentation of incidents, and collaboration with technical teams to ensure reliable AV operation.

Candidates should have 5–9 years of AV experience, strong analytical skills, and excellent communication.

Qualifications

• 5–9 years of experience in AV support.
• Hands-on troubleshooting of AV hardware/software issues.
• Experience with programming and configuring AV systems.
• Excellent analytical and communication skills.
• Must be based in Bangalore, India.

Responsibilities

• Act as the primary Level 2 resource for break-fix issues on AV systems.
• Perform Level 3 troubleshooting for complex AV-related challenges.
• Adjust and support programming of AV systems to meet user and operational needs.
• Provide technical support for Cisco and Microsoft AV technologies.
• Collaborate with technical teams to deliver end-to-end AV support.
• Maintain detailed documentation of incidents, resolutions, and system changes.
• Respond to and manage AV incidents and service requests efficiently.
• Support additional AV OEM technologies as required.

Skills

AV support

Cisco

Microsoft AV

Troubleshooting

Programming

Job description

Location: Bangalore, India (Office Only)

Job Type: Permanent

Duration: 1 Year

Experience: 5 – 9 Years

Salary Range: ₹1,00,000 – ₹25,00,000 per annum

Job Summary:

Seeking a highly skilled Senior AV Engineer to manage advanced troubleshooting and support for AV systems. This role involves resolving Level 2 and Level 3 issues, with expertise in Cisco and Microsoft AV environments. The engineer will provide on-site programming support and ensure operational excellence of all AV equipment.

Key Responsibilities:

• Act as the primary Level 2 resource for break-fix issues on AV systems.
• Perform Level 3 troubleshooting for complex AV-related challenges.
• Adjust and support programming of AV systems to meet user and operational needs.
• Provide technical support for Cisco and Microsoft AV technologies.
• Collaborate with technical teams to deliver end-to-end AV support.
• Maintain detailed documentation of incidents, resolutions, and system changes.
• Respond to and manage AV incidents and service requests efficiently.
• Support additional AV OEM technologies as required.

Qualifications:

• 5–9 years of experience in AV support, particularly in Cisco and Microsoft environments.
• Strong hands‑on expertise in troubleshooting and resolving AV hardware/software issues.
• Experience with programming and configuring AV systems.
• Excellent analytical and communication skills.
• Must be based in Bangalore, India.

Preferred Skills:

• Familiarity with AV OEMs beyond Cisco and Microsoft.
• Strong adaptability and willingness to stay current with AV technology trends.