Senior Associate - Sales

GoKwik Commerce Solutions Pvt Ltd; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

GoKwik Commerce Solutions Pvt Ltd is seeking a Senior Associate – Sales to drive Afford adoption among existing SME and Enterprise merchants on our Checkout platform. You will manage high-volume outbound conversations and move merchants toward activation and go-live.

You will own the cross-sell pipeline, identify high-potential accounts using merchant performance data, and map stakeholders including founders and CXOs. Data-driven pitches will demonstrate incremental business impact.

Qualifications

• 3–5 years of experience in B2B sales, cross-sell, upsell, account management, or merchant-facing roles.
• Strong track record of driving revenue through existing customer accounts.
• Comfortable engaging with founders, CXOs, and senior business stakeholders.
• Strong consultative selling, negotiation, and stakeholder management skills.
• Data-driven approach to prospecting and building sales pitches.
• Strong ownership of pipeline management, follow-ups, and CRM hygiene.
• Comfortable managing both high-volume SME sales and longer Enterprise sales cycles.
• Experience in SaaS, fintech, payments, e-commerce, or D2C is a plus.

Responsibilities

• Build and own the Afford cross-sell pipeline across existing SME and Enterprise merchants live on GoKwik Checkout.
• Identify high-potential accounts using GMV, category, checkout conversion, RTO, and other merchant performance data.
• Map stakeholders and engage decision-makers including founders, CXOs, growth, marketing, finance, and operations leaders.
• Develop data-led pitches demonstrating the incremental business impact of Afford, including potential AOV uplift, conversion improvement, and RTO reduction.
• Drive high-velocity outreach and shorter sales cycles across SME accounts while managing consultative, multi-stakeholder sales cycles for Enterprise accounts.
• Own sales conversations end-to-end, from discovery and pitching through objection handling, commercial negotiation, and closure.
• Coordinate with Onboarding and Integration teams to ensure a smooth transition from signed deal to go-live.
• Maintain well-curated CRM hygiene across pipeline stages, stakeholders, next actions, and expected closure dates.
• Track and report weekly on pipeline health, including accounts prospected, stakeholders engaged, pitches delivered, conversions, and revenue generated.
• Share merchant insights and market feedback with Product and Marketing to improve targeting, positioning, and sales collateral.

Skills

Ownership

Business growth

Business development

Problem-solving

D2C

Sales

Job description

GoKwik is a growth operating system designed to power D2C and eCommerce brands across checkout optimization, RTO reduction, payments, retention, and post-purchase engagement. Today, GoKwik enables 15,000+ merchants globally, processes ~$2 billion in GMV, and is rapidly scaling across India, the UK, Europe, and the US. Backed by leading investors including RTP Global, Z47, Peak XV, and Think Investments, GoKwik is building the infrastructure that helps digital-first brands grow faster and more efficiently.

Why This Role Matters

As a Senior Associate – Sales, you will help drive the adoption of Afford across our existing Long Tail merchant base. You will work with a large portfolio of GoKwik merchants, identify relevant opportunities, engage them through high-volume outbound conversations, and drive them towards activation and go-live.

What You’ll Own

• Build and own the Afford cross-sell pipeline across existing SME and Enterprise merchants live on GoKwik Checkout.
• Identify high-potential accounts using GMV, category, checkout conversion, RTO, and other merchant performance data.
• Map stakeholders and engage decision-makers including founders, CXOs, growth, marketing, finance, and operations leaders.
• Develop data-led pitches demonstrating the incremental business impact of Afford, including potential AOV uplift, conversion improvement, and RTO reduction.
• Drive high-velocity outreach and shorter sales cycles across SME accounts while managing consultative, multi-stakeholder sales cycles for Enterprise accounts.
• Own sales conversations end-to-end, from discovery and pitching through objection handling, commercial negotiation, and closure.
• Coordinate with Onboarding and Integration teams to ensure a smooth transition from signed deal to go-live.
• Maintain strong CRM hygiene across pipeline stages, stakeholders, next actions, and expected closure dates.
• Track and report weekly on pipeline health, including accounts prospected, stakeholders engaged, pitches delivered, conversions, and revenue generated.
• Share merchant insights and market feedback with Product and Marketing to improve targeting, positioning, and sales collateral.

Who You Are

• 3–5 years of experience in B2B sales, cross-sell, upsell, account management, or merchant-facing roles.
• Strong track record of driving revenue through existing customer accounts.
• Comfortable engaging with founders, CXOs, and senior business stakeholders.
• Strong consultative selling, negotiation, and stakeholder management skills.
• Data-driven approach to prospecting and building sales pitches.
• Strong ownership of pipeline management, follow-ups, and CRM hygiene.
• Comfortable managing both high-volume SME sales and longer Enterprise sales cycles.
• Experience in SaaS, fintech, payments, e-commerce, or D2C is a plus.

Why GoKwik

At GoKwik, you’ll work at the intersection of technology, fintech, and eCommerce, solving real growth challenges for some of the fastest-growing digital brands. You’ll have the opportunity to own a revenue-focused charter, work closely with senior business stakeholders, and help scale the adoption of a product with a direct impact on merchant growth.

Required Skills

Ownership Business growth business development Problem-solving d2c Sales