Assistant Manager - Sales

GoKwik Commerce Solutions Pvt Ltd; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

GoKwik Commerce Solutions Pvt Ltd is seeking a professional to enhance its KwikShip services, focusing on new business acquisition and account growth within the D2C and eCommerce sectors. This role involves managing the full sales cycle and collaborating across teams to improve customer delivery experiences.

The ideal candidate has 2–4 years in sales or business development, particularly in logistics. This position offers significant ownership and revenue impact opportunities, contributing to the advancement of GoKwik's logistics efficiencies.

Qualifications

• 2–4 years of experience in sales or business development within the logistics or eCommerce ecosystem.
• Proven ability to drive new business acquisition.
• Experience managing end-to-end sales cycles.

Responsibilities

• Identify and acquire new clients for KwikShip.
• Manage the complete sales cycle from prospecting to closure.
• Build and nurture relationships with key accounts.

Skills

Sales or business development experience

Understanding of logistics workflows

Strong communication skills

Negotiation skills

Data-driven mindset

Job description

GoKwik is a growth operating system designed to power D2C and eCommerce brands—from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post‑purchase engagement.

Today, GoKwik enables 15,000+ merchants globally, processes ~$2 billion in GMV, and continues to strengthen its AI‑powered infrastructure. Backed by RTP Global, Z47, Peak XV, and Think Investments—and bolstered by a $13M growth round in June 2025 (total funding: $68M)—GoKwik is scaling rapidly across India, the UK, Europe, and the US.

Why This Role Matters

Logistics plays a critical role in shaping customer experience and profitability for D2C brands. KwikShip is central to GoKwik’s mission of reducing RTO and improving delivery outcomes. This role will drive adoption of KwikShip by acquiring new merchants and expanding existing relationships, directly impacting revenue growth and merchant success.

What You’ll Own

New Business Acquisition

• Identify and acquire new clients for KwikShip across D2C and eCommerce brands
• Build a strong pipeline through outbound efforts and market mapping
• Convert opportunities into long‑term partnerships

Sales Strategy & Execution

• Develop and execute sales strategies for KwikShip
• Position logistics solutions aligned with merchant needs and business goals
• Drive consistent achievement of revenue targets

End‑to‑End Sales Cycle

• Manage the complete sales cycle from prospecting to closure
• Handle negotiations, pricing discussions, and deal closures
• Maintain strong pipeline visibility and forecasting discipline

Account Growth & Retention

• Build and nurture long‑term relationships with key accounts
• Identify upsell and expansion opportunities
• Drive retention and continued usage of KwikShip

Cross‑Functional Collaboration

• Work closely with operations, product, and customer success teams
• Ensure seamless onboarding and delivery experience for merchants
• Align internal stakeholders to deliver strong outcomes
• Track and manage pipeline with accuracy
• Forecast revenue and monitor performance against targets
• Ensure consistent achievement of monthly and quarterly goals

Who You Are

• 2–4 years of Experience in sales or business development within logistics, supply chain, or eCommerce ecosystem
• Strong understanding of shipping, fulfillment, and logistics workflows
• Proven ability to drive new business acquisition and revenue growth
• Experience managing end‑to‑end sales cycles and client relationships
• Strong communication, negotiation, and stakeholder management skills
• Data‑driven mindset with ability to manage pipeline and forecasting
• High ownership and comfort working in fast‑paced environments

Why GoKwik

At GoKwik, you’ll work on products that directly impact how brands deliver to customers. With KwikShip, you’ll help solve one of the most critical challenges in D2C—logistics efficiency and RTO reduction.

This role offers strong ownership, direct revenue impact, and the opportunity to build and scale a high‑growth logistics product within a global commerce ecosystem.