Senior Associate – Omnichannel Content Operations

amgen; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Amgen in Hyderabad is seeking a Senior Associate for Omnichannel Content Operations. You will develop digital content across formats—social, video, graphics, web content—and ensure brand consistency and audience alignment.

Use AI tools for ideation and optimization, manage digital assets with version control, and support publishing workflows. Requires 5–8 years of experience, CMS familiarity, and proficiency with design and video editing tools in a fast-paced pharma environment.

Qualifications

• 5–8 years of experience in Omnichannel content operations or related roles.
• Experience using AI tools for content creation and optimization.
• Familiarity with CMS and digital asset management tools.
• Experience with design and video editing tools (Adobe Creative Suite).
• Basic understanding of digital analytics and content performance metrics.
• Experience working in fast-paced, cross-functional environments.
• Bachelor's degree in design, Visual Communication, Marketing, Communications or related field.
• Relevant certifications in design or digital content tools are a plus.
• Experience 2–5 years of experience in graphic design or content production, preferably in pharmaceutical, healthcare, regulated or agency environments.

Responsibilities

• Develop and produce digital content across formats such as social media assets, short-form video, graphics, web content, POC, EMR and multimedia materials
• Adapt content for different platforms and audiences, ensuring consistency in tone, style, and messaging
• Leverage AI tools to support ideation, asset creation, and content optimization
• Review and refine AI-assisted outputs to ensure quality, accuracy, and brand alignment
• Manage and organize digital assets, ensuring proper version control and accessibility
• Support content publishing workflows
• Stay current on digital content trends, emerging formats, and AI capabilities

Job description

Career Category

Marketing

Job Description

SeniorAssociate – Omnichannel Content Operations

Location – AIN, Hyderabad

Key Responsibilities:

• Develop and produce digital content across formats such as social media assets, short-form video, graphics, web content, POC, EMR and multimedia materials
• Adapt content for different platforms and audiences, ensuring consistency in tone, style, and messaging
• Leverage AI tools (e.g., generative text, image, and video tools) to support ideation, asset creation, and content optimization
• Review and refine AI-assisted outputs to ensure quality, accuracy, and brand alignment
• Manage and organize digital assets, ensuring proper version control and accessibility
• Support content publishing workflows
• Stay current on digital content trends, emerging formats, and AI capabilities

Preferred Qualifications:

• Experience: 5-8 Years
• Experience using AI tools for content creation (e.g., generative AI platforms, automation tools)
• Familiarity with content management systems (CMS) and digital asset management tools
• Experience with design and video editing tools
• Basic understanding of digital analytics and content performance metrics
• Experience working in fast-paced, cross-functional environments
• Good working knowledge of Adobe creative tools, including AI-enabled features for content adaptation.
• Familiarity with CMS, digital assetmanagementand enterprise content workflow systems
• Bachelor's degree in design, Visual Communication, Marketing, Communications or a related field, or equivalent practical experience.
• Relevant certifications or diplomas in design or digital content tools are a plus
• Experience:2–5 years of experience in graphic design, content production, digital assetadaptationor creative operations, preferably in pharmaceutical, healthcare, regulated or agency environments