Senior Associate I - HR Operations

Navi; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Navi in Bengaluru is seeking an HR Operations Associate to manage end-to-end onboarding, ensure a seamless experience for new joiners, and maintain accurate records across locations.

You will coordinate with IT and Admin to provide access and resources on Day 1, support offboarding, and continuously improve HR processes through feedback.

1-2 years HR experience preferred; strong communication and organizational skills are essential in our fast-paced environment.

Qualifications

• Minimum 1–2 years of experience in HR preferred.
• Excellent communication and interpersonal skills.
• Proficiency with MS-Office and Google Workspace (Sheets, Docs, Slides).
• Adaptability to a dynamic, fast-paced environment.
• Integrity and ethical standards.
• Strong organizational and multitasking abilities.
• Ability to collaborate with cross-functional teams.
• Detail-oriented with focus on a seamless onboarding experience.
• Ability to manage multiple priorities.

Responsibilities

• Oversee end-to-end onboarding process for new joiners.
• Maintain accurate employee records and onboarding data.
• Coordinate onboarding activities across locations.
• Collaborate with IT and Admin teams to ensure access and resources on Day 1.
• Support offboarding with timely IT/Admin clearances.
• Collect feedback to continuously improve onboarding.
• Serve as primary contact for new joiners.

Skills

Excellent communication

Interpersonal skills

Adaptability

Integrity

Organizational skills

Time management

Cross-functional collaboration

Tools

MS Office

Google Workspace

Job description

The Human Resources and People Strategy team at Navi manages the entire employee lifecycle, from talent acquisition and HR operations to employee engagement and development. They partner closely with both tech and non-tech business teams to design and implement strategies that attract, retain, and develop top talent, ensuring a thriving, high-performance organizational culture.

About the Role

As an HR Operations Associate, you will be responsible for overseeing the end-to-end onboarding process, ensuring a seamless and engaging experience for new joiners.

Your role will involve maintaining accurate employee records, coordinating onboarding activities across multiple locations, and working closely with IT and Admin teams to ensure new employees have the necessary access and resources for a smooth transition into the organization.

Additionally, you will support offboarding processes by ensuring timely IT/Admin clearances and contributing to continuous improvements in HR operations.

Key Responsibilities

• Lead the end-to-end onboarding process at the headquarter, ensuring a seamless and engaging experience for new hires.
• Build strong relationships with cross-functional teams, business partners, and external vendors for smooth execution.
• Ensure all pre-joining formalities, including documentation, background verification, and buddy assignments, are completed before Day 1.
• Drive pre-onboarding engagement by keeping new hires informed, connected, and excited before their start date.
• Manage access controls, ensure adherence to SOPs, and maintain accurate onboarding data and trackers.
• Correctly capture and record employee information on various HR platforms at the time of onboarding.
• Collaborate with IT and Admin teams to provide system access, laptops, ID cards, and other essential resources on Day 1.
• Act as the primary contact for new joiners, addressing queries and ensuring a smooth transition into the organization.
• Continuously improve and optimize the onboarding experience by collecting and analyzing feedback from new joiners.
• Oversee employee offboarding from all HR systems ensuring timely IT/Admin clearances and a smooth exit process.

Must Haves

• Experience is no bar but 1-2 years of experience in HR would be preferred.
• Excellent communication and interpersonal skills.
• Have basic knowledge of MS-Office and Google workplace (Sheets, Docs and Slides)
• Adaptability: Readiness to learn quickly and adapt to a dynamic and fast-paced environment.
• Integrity: Commitment to upholding ethical standards
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with cross-functional teams
• Detail-oriented with a focus on providing a seamless employee experience.
• Ability to manage multiple priorities in a fast-paced environment, with strong organizational and time-management skills.

About Navi

We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!

To know more about us, our work, people, culture, values etc., check out navi.com/careers.

Our Culture

At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.

We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/careers/values-at-navi to see what drives us every day.

If this feels like you, Navi is the place to grow, thrive and make a real impact.