Senior Associate Consultant

Infosys BPM; Bengaluru; On-site; INR 1,600,000 - 2,800,000; Full time

Job summary

Infosys BPM in Bengaluru seeks a Senior Consultant to lead AI-first transformation across R2R and O2C, designing and building automated workflows with GenAI/RPA. You will capture client needs through BRDs/FRDs, craft business cases with ROI, and own end-to-end solution design.

You will run workshops, present findings, and partner with finance stakeholders to drive adoption, scale programs, and deliver measurable KPIs.

Qualifications

• 510+ years in FA operations/consulting, with hands-on expertise in R2R and O2C processes.
• Proven experience conducting process assessments and writing BRDs/FRDs.
• Working knowledge of AI/GenAI/RPA/Agentic automation platforms in finance operations.
• Strong process design, business case, and stakeholder management skills.
• Excellent client-facing communication and presentation skills.
• Prior experience driving finance digital transformation programs preferred.
• Consulting background (Big 4, BPO/BPM, or FA shared services transformation) is a plus.

Responsibilities

• Conduct As-Is process assessments across R2R and O2C mapping current workflows, controls, SLAs, pain points, and FTE effort.
• Prepare detailed BRDs capturing client needs, process gaps, and solution requirements.
• Design and build AI pipelines leveraging GenAI/ML/RPA/Agentic AI tech stacks to automate manual, high-effort activities (reconciliations, journal postings, cash application, collections, dispute management, reporting, etc.).
• Identify and evaluate the right AI/automation tech stack (e.g., Xelix, HighRadius, BlackLine, or similar) suited to client requirements.
• Craft the To-Be process design reimagined, AI-first workflows with clear governance, control points, and measurable KPIs (TAT, accuracy, productivity).
• Own end-to-end solutioning from opportunity identification to implementation roadmap and business case (cost-benefit, ROI).
• Act as the primary client-facing consultant, running workshops, presenting findings, and building trusted advisor relationships with finance stakeholders.
• Drive digital transformation initiatives, working cross-functionally with technology, delivery, and client teams to ensure successful rollout and adoption.
• Track post-implementation performance and identify scaling/expansion opportunities across other LOBs/geographies.

Skills

R2R & O2C process experience

BRD/FRD writing

GenAI/RPA in finance

Client-facing communication

Finance digital transformation

Education

Graduate

Tools

AI/GenAI platforms

RPA tools

Job description

Roles Responsibilities

Key Responsibilities

• Conduct As-Is process assessments across R2R and O2C mapping current workflows, controls, SLAs, pain points, and FTE effort.
• Prepare detailed Business Requirement Documents (BRDs) capturing client needs, process gaps, and solution requirements.
• Design and build AI pipelines leveraging GenAI/ML/RPA/Agentic AI tech stacks to automate manual, high-effort activities (reconciliations, journal postings, cash application, collections, dispute management, reporting, etc.).
• Identify and evaluate the right AI/automation tech stack (e.g., Xelix, HighRadius, BlackLine, or similar) suited to client requirements.
• Craft the To-Be process design reimagined, AI-first workflows with clear governance, control points, and measurable KPIs (TAT, accuracy, productivity).
• Own end-to-end solutioning from opportunity identification to implementation roadmap and business case (cost-benefit, ROI).
• Act as the primary client-facing consultant, running workshops, presenting findings, and building trusted advisor relationships with finance stakeholders.
• Drive digital transformation initiatives, working cross-functionally with technology, delivery, and client teams to ensure successful rollout and adoption.
• Track post-implementation performance and identify scaling/expansion opportunities across other LOBs/geographies.

Required Skills Experience

• 510+ years in FA operations/consulting, with hands-on expertise in R2R and O2C processes.
• Proven experience conducting process assessments and writing BRDs/FRDs.
• Working knowledge of AI/GenAI/RPA/Agentic automation platforms in finance operations.
• Strong process design, business case, and stakeholder management skills.
• Excellent client-facing communication and presentation skills.
• Prior experience driving finance digital transformation programs preferred.
• Consulting background (Big 4, BPO/BPM, or FA shared services transformation) is a plus.

Educational RequirementGraduate

Preferred SkillsFinance Accounts->Standard FA

Service LineBPO Service Line