Senior Associate, Branch Manager, Consumer Banking Group

DBS; Hyderabad; On-site; INR 800,000 - 1,500,000; Full time

Job summary

DBS is seeking a Relationship Management professional for its Hyderabad branch. The role focuses on leading a team, delivering exceptional customer service, and driving sales within the assigned portfolio. You will oversee daily branch operations, align initiatives with cross-functional teams, and mentor staff to enable growth.

Location: New Gaddiannaram, Hyderabad. The role emphasizes compliance with policies and regulatory requirements while pursuing business objectives and customer

Qualifications

• Strong interpersonal and communication skills.
• Proven track record in driving sales, revenue growth, and customer satisfaction.
• Excellent problem-solving and decision-making skills.
• Proficient in data analysis and financial reporting to support informed decision-making.
• Ability to work collaboratively in a team environment and lead cross-functional initiatives.
• Commitment to continuous learning and professional development.

Responsibilities

• Lead and manage a team of associates to deliver exceptional customer service and achieve business objectives.
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery.
• Develop and implement strategies to drive sales and revenue growth within the assigned portfolio.
• Analyze market trends and customer needs to identify opportunities for business expansion and product/service enhancement.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of initiatives.
• Mentor and develop team members, providing guidance and support for their professional growth.
• Ensure compliance with all relevant policies, procedures, and regulatory requirements.

Skills

Interpersonal communication

Sales leadership

Customer satisfaction

Problem solving

Data analysis

Team collaboration

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of associates to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales and revenue growth within the assigned portfolio
• Analyze market trends and customer needs to identify opportunities for business expansion and product/service enhancement
• Collaborate with cross-functional teams to ensure seamless integration and alignment of initiatives
• Mentor and develop team members, providing guidance and support for their professional growth
• Ensure compliance with all relevant policies, procedures, and regulatory requirements

Requirements

• Strong interpersonal and communication skills, with the ability to effectively engage with customers and team members
• Proven track record in driving sales, revenue growth, and customer satisfaction
• Excellent problem-solving and decision-making skills, with the ability to think strategically
• Proficient in data analysis and financial reporting to support informed decision-making
• Ability to work collaboratively in a team environment and lead cross-functional initiatives
• Commitment to continuous learning and professional development

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: New Gaddiannaram, Hyderabad

Job: Relationship Management

Schedule: Regular

Employee Status: Full time

DBS is more than a bank - we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named 'World's Best Bank' by Global Finance, 'World's Best Bank' by Euromoney and 'Global Bank of the Year' by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named 'World's Best Digital Bank' by Euromoney and the world's 'Most Innovative in Digital Banking' by The Banker. In addition, DBS has been accorded the 'Safest Bank in Asia' award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.