Associate, Branch Manager, Consumer Banking Group

DBS; West Godavari; On-site; INR 800,000 - 1,500,000; Full time

Job summary

DBS India is seeking a Relationship Manager to lead a team of banking professionals at our Tanuku branch in Andhra Pradesh. You will oversee daily operations, deliver exceptional customer service, and drive sales and cross-selling while deepening customer relationships.

The role requires strong leadership, analytical skills, and proficiency with banking systems. You will ensure compliance and foster an inclusive work environment, contributing to DBS's reputation as a leading financial services

Qualifications

• Proven track record of leading a team to achieve goals.
• Strong analytical and problem-solving skills with data-driven decisions.
• Excellent communication and interpersonal skills.
• Proficient in using banking systems and technology.
• Ability to work under pressure and adapt to changing requirements.
• Commitment to providing exceptional customer service.

Responsibilities

• Lead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales, cross-sell, and deepen customer relationships
• Analyze branch performance data and identify areas for improvement
• Collaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategy
• Foster a positive and inclusive work environment that promotes employee engagement and development
• Ensure compliance with all relevant policies, regulations, and procedures

Skills

Team leadership

Analytical skills

Communication skills

Banking systems knowledge

Adaptability

Tools

Banking systems

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Lead and manage a team of banking professionals to deliver exceptional customer service and achieve business objectives
• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery
• Develop and implement strategies to drive sales, cross-sell, and deepen customer relationships
• Analyze branch performance data and identify areas for improvement
• Collaborate with other teams and departments to ensure seamless integration and alignment with the bank's overall strategy
• Foster a positive and inclusive work environment that promotes employee engagement and development
• Ensure compliance with all relevant policies, regulations, and procedures

Requirements

• Proven track record of successfully managing and motivating a team to achieve business goals
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
• Proficient in using relevant banking systems and technology
• Ability to work under pressure and adapt to changing business requirements
• Commitment to providing exceptional customer service and fostering a positive work environment

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Tanuku Job: Relationship Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.